Chapter 4 37
Other Information
No picture, no sound but TV is on
• MaybetheSignal Typeissetwrong.Gotopage11formoreinstructions.
• Youmayhavethewrongvideoinputchannelselected.UsetheANTENNAbuttontotogglethroughtheavailable
videoinputchannels.
Sound okay, picture poor (analog channels only)
• Checkantennaconnections.Makesureallofthecablesarermlyconnectedtothejacks.
• Tryadjustingsharpnesstoimproveweaksignals.Gotopage27formoreinstructions.
Black box appears on the screen
• Closedcaptionmightbeon.CheckClosed CaptionintheSETUPmenu.Gotopage29formoreinstructions.
The Remote Control Doesn’t Work
• Somethingmightbebetweentheremoteandtheremotesensoronthedevice.Makesurethereisaclearpathand
pointdirectlyattheTV.
• Maybebatteriesintheremoteareweak,deadorinstalledincorrectly.Putnewbatteriesintheremote.
Problems with Parental Controls
Can’t select a certain channel
• ThechannelmaybeblockedornotapprovedthroughPARENTAL CONTROL SETTINGS.
The rating limits don’t work
• Youmustactivatethesettings.Gotopage18forinstructions.
I don’t remember my password and I want to unlock the TV
• Ifyouforgetyourpassword,youcanresetit.MakesuretheTVisoff.SimultaneouslypressandholdVOL-on
theTV’sfrontpanelandCLEARontheremoteforapproximately5seconds.Enteranewpasswordnexttimeyou
accessthePARENTAL CONTROLmenu.
The Parental Controls won’t let me watch a program even though it’s not rated as violent
• MaybethemoviewasgivenanNR(NotRated)status.ChecktoseeiftheExempt PrgmsoptionisLocked.Referto
page22forinstructions.
Connection Problems with a DVD Player, Set-top Box etc.
• Ifthedeviceyou’reconnectedtohas“progressivescan”andyouaren’treceivingapictureusingacomponent
(YPbPr)connection,youneedtochangethesettingfromprogressivetointerlace.Theprocedureforchanging
thisvaries.Lookforabuttononthefrontofthedevice(itmightbecalledresolutionordisplay),orseeifthere
isaswitchontheback(itmightbelabeled“int/prog”orsomethingsimilar),ortheitemmightbeinthemenu
system.Consulttheuser’sguideforinstructions.
What Else Can I Do?
• Ifyou’vebeenthroughtheTroubleshootingsectionandnothinghasxedyourproblem,tryrebootingyourTV.
NotethatafterarebootyoumayneedtorunyourTVthroughthesetupprocessagain.Todoareboot,unplug
thepowercordfromthewalloutlet,powerstrip,etc.KeepyourTVunpluggedforabout5minutes.Thenplug
theTVbackin,turnontheTV,andseeiftheproblemisxed.Iftheproblemremains,thenpleasevisitwww.
rca.com/televisionforupdatedFAQsorcontactRCACustomerSupportatthesupportnumberprovidedinyour
WarrantyunderHowToGetService.
How Do I Replace My Remote
• Ifyouneedtoreplaceyourremote,call1-800-338-0376.Ashippingandhandlingfeewillbechargedupon
ordering,andtheappropriatesalestax.HaveyourVisa,MasterCardorDiscoverCardready.Yourremotepart
numberisR130C1.