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Basic Features
Support Menu
O
MENU
m
→ Support → ENTER
E
Self Diagnosis
✎
Self Diagnosis might take few seconds, this is part of
the normal operation of the TV
■ Picture Test (Yes / No): Use to check for
picture problems.
Yes: If the test pattern does not appear or there is
noise in the test pattern, select Yes. There may be a
problem with the TV. Contact Samsung’s Call Centre for
assistance.
No: If the test pattern is properly displayed, select No.
There may be a problem with your external equipment.
Please check your connections. If the problem persists,
refer to the external device’s user manual.
■ Sound Test (Yes / No): Use the built-in melody sound to
check for sound problems.
✎
If you hear no sound from the TV’s speakers,
before performing the sound test, make sure
Speaker Select is set to TV Speaker in the
Sound menu.
✎
The melody will be heard during the test even if
Speaker Select is set to External Speaker or the
sound is muted by pressing the MUTE button.
Yes: If you can hear sound only from one speaker or not
at all during the sound test, select Yes. There may be a
problem with the TV. Contact Samsung’s Call Centre for
assistance.
No: If you can hear sound from the speakers, select No.
There may be a problem with your external equipment.
Please check your connections. If the problem persists,
refer to the external device’s user manual.
■ Signal Information: (digital channels only) An HD
channel’s reception quality is either perfect or the
channels are unavailable. Adjust your antenna to
increase signal strength.
■ Troubleshooting: If the TV seems to have a problem,
refer to this description.
✎
If none of these troubleshooting tips apply, contact
the Samsung customer service centre.
Software Upgrade
Software Upgrade can be performed via a broadcasting
signal or by network connection or downloading the latest
firmware from “www.samsung.com,” to a USB memory
device.
Installing the Latest Version
■ By USB: Insert a USB
drive containing the
firmware upgrade file,
downloaded from
“www.samsung.com”.
Please be careful not
to disconnect the power or remove the USB drive until
upgrades are complete. The TV will be turned off and
on automatically after completing the firmware upgrade.
When software is upgraded, video and audio settings
you have made will return to their default settings. We
advise you to write down your settings so that you can
easily reset them after the upgrade.
■ By Online: Upgrade the software using the Internet.
✎
First, configure your network. For detailed
procedures on using the Network Setup, refer to
the “Network Connection” instructions.
✎
If the internet connection doesn’t operate properly,
the connection may be broken. Please retry
downloading. If the problem persists, download by
USB and upgrade.
TV Rear
USB Drive
Software Upgrade
By USB
By Online
By Channel
Alternative Software
Standby Mode Upgrade
2hours later