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Other Information
Issues Solutions and Explanations
You have intermittent loss of audio or
video.
• Check the cable connections and reconnect them.
• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are
flexible enough for long term use. If mounting the TV to the wall, we recommend using cables with 90
degree connectors.
You see small particles when you look
closely at the edge of the frame of the TV.
• This is part of the product’s design and is not a defect.
The PIP menu is not available. • PIP functionality is only available when you are using a HDMI, PC or components source (p. 43).
The message “Scramble signal” or “Weak
Signal/No Signal” appears.
• If you are using a CAM CARD (CI/CI+), check that it is installed into the common interface slot.
• If there is still a problem, pull the CAM CARD out of the TV and insert it into the slot again.
You turned the TV off 45 minutes ago, and
it turned on again.
• It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade firmware
downloaded whilst your watching TV.
There are recurrent picture/sound issues. • Check and change the signal/source.
A reaction may occur between the rubber
cushion pads on the base stand and the
top finish of some furniture.
• To prevent this, use felt pads on any surface of the TV that comes in direct contact with furniture.
✎
This panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may
be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
¦ Storage and Maintenance
✎
If you attached some stickers on the TV screen, it remains some debris after removing the sticker. Please clean it to
watch TV.
Do not spray water or a cleaning agent directly onto the
product. Any liquid that goes into the product may cause a
failure, fire, or electric shock.
Clean the product with a soft cloth dapped in a small amount
of water.
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