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180
Apps
There is something
wrong with the TV.
Try this!
Some application
content only appears
in English. How can I
change the language?
The application content language may be different from the user interface
language. The ability to change the language depends on the service provider.
Some application
services do not work.
Check with the service provider.
Refer to the help section on the application service provider's website.
Photos, Videos & Music
There is something
wrong with the TV.
Try this!
Some files can't be
played back.
This problem may occur with high-bitrate files. Most files can be played back, but
you might experience problems with high-bitrate files.
Reset the Personal Info and TV settings
Reset Type Navigation Description
TV settings Reset
Screen Menu > Support >
Self Diagnosis > Reset
Reset all the settings (Picture, Sound, Broadcasting
and Smart Hub, etc), excluding the network settings, to
factory defaults.
Smart Hub Reset
Screen Menu > Smart
Features > Smart Hub Reset
Reset all saved information relating to Samsung
accounts and linked service accounts, as well as Smart
Hub service agreements and applications.
Networking
There is something wrong
with the TV.
Try this!
The wireless network
connection failed.
Make sure the TV is connected to a wireless IP router.
The Software Update
over the network has
failed.
Check the network connection status.
If the TV is not connected to a network, connect to a network.
The upgrade will not proceed if you already have the latest software version.