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Top Products
Common
issues
Can't Connect
to
Network
or
Apps {For Internet supported
model only)
ffi
Make sure the
1V
has a network
connection
(MENU>
Network>
Network status)
Contact your Internet service
provider.
No Picture/Sound
or
Distorted
Picture/Sound from an External
Device
tlfo
Make sure your connection
to
the
device
is
correct.
·'~'
Perform a
1V
Self
Diagnosis
to
identify the
problem
(MENU>
Support >
Self
Diagnosis >
Sound
or Picture
Test)
fi
'
Change the picture size (Use the
"P.Size"
button on your remote)
Poor Picture
Quality
¥;'
Select High Definition
(HD)
channels
or
programs.
Your Settings are Lost after 30
Minutes
Change to Home Mode
(MENU >
Support
> Use
Mode
> Home Use)
"Weak
or
No Signal"
Displayed
in TV Mode/Cannot Find Channel
~
;
Press the
SOURCE
button on your
remote.
~
It
the
1V
is
not connected
to
a
cable
or
satellite box run Auto Program
to
search for
channels
(MENU>
Broadcasting(Channel) > Auto
Program)
Can't See All Apps
or
Apps Not
Working
Reset Smart Hub
(MENU >
Smart
Hub > Smart
Hub Reset)
The stand is
wobbly
or
crooked
'
1
Make sure the indicator arrows
on the stand and stand holder
are
properly aligned.
The
TV
won't
turn on
•
Make sure
alf
cables
are
fully
inserted
and that the remote has batteries
installed.