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Additional Information
“HDD ERROR” appears in the front panel
display.
, The hard disk error occurred. Press down @/1 on
the recorder for ten seconds until “WELCOME”
appears in the front panel display. If this does not
resolve the problem, format the recorder’s HDD
by pressing down the HDD button on the
recorder for more than ten seconds until
“FORMAT” appears in the front panel display.
Note that all the contents recorded on the HDD
will be erased. If this does not fix the problem,
contact your nearest Sony dealer.
“FAN ERROR” appears in the front panel
display.
, Check that the vent on the rear of the recorder is
not blocked. Then, immediately disconnect the
AC power cord (mains lead). Leave the recorder
off for a while, then re-connect the power cord
(mains lead), and press [/1 on the recorder.
The disc tray does not open and you cannot
remove the disc after you press Z (open/
close).
, Turn off the recorder. Once the clock appears in
the front panel display, disconnect the power
cord (mains lead). Connect it again while
pressing down A on the recorder, and release the
button when the disc tray opens. Then, keep [/1
on the recorder pressed for about ten seconds
until “WELCOME” appears in the front panel
display.
“LOCKED” appears in the front panel display.
, The disc tray is locked. Cancel the Child Lock
(page 50).
Self-diagnosis Function
(When letters/numbers
appear in the display)
When the self-diagnosis function is activated to
prevent the recorder from malfunctioning, a five-
character service number (e.g., C 13 00) with a
combination of a letter and four numbers appears
in the front panel display. In this case, check the
following table.
First three
characters of
the service
number
Cause and/or corrective
action
C 13 There is a problem in the HDD.
, Contact your nearest Sony
dealer or local authorized
service facility.
The DVD is dirty.
, Clean the disc with a soft
cloth.
C 31 The DVD/CD is not inserted
correctly.
, Re-insert the disc correctly.
E XX
(xx is a number)
To prevent a malfunction, the
recorder has performed the self-
diagnosis function.
, Contact your nearest Sony
dealer or local authorized
Sony service facility and
give the five-character
service number.
Example: E 61 10