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Additional Information
Additional Information
Troubleshooting
If you experience any of the following
difficulties while using the player, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
Power
The power is not turned on.
, Check that the AC power cord is connected
securely.
Picture
There is no picture.
, The connecting cords are not connected
securely.
, The connecting cords are damaged.
, The player is not connected to the correct TV
input jack (page 18).
, The video input on the TV is not set so that you
can view pictures on the player.
Picture noise appears.
, The disc is dirty or flawed.
, If the picture output from your player goes
through your VCR to get to your TV, the copy-
protection signal applied to some DVD
programs could affect picture quality. If you
still experience problems even when you
connect your player directly to your TV,
please try connecting your player to your TV’s
S video input (page 18).
Even though you set the aspect ratio
in “TV TYPE” of “SCREEN SETUP,”
the picture does not fill the screen.
, The aspect ratio of the disc is fixed on your
DVD.
Sound
There is no sound.
, The connecting cord is not connected securely.
, The connecting cord is damaged.
, The player is connected to the wrong input
jack on the amplifier (receiver) (page 22, 24,
26).
, The amplifier (receiver) input is not changed
so that you can listen to the player.
, The player is in pause mode or in Slow-motion
Play mode.
, The player is in fast forward or fast reverse
mode.
, If the audio signal does not come through the
DIGITAL OUT (OPTICAL or COAXIAL)
jack, check the audio settings (page 83).
, SACD audio signals are not output from a
digital jack.
Sound is noisy.
, The disc is dirty or flawed.
Sound distortion occurs.
, Set “AUDIO ATT” in “AUDIO SETUP” to
“ON” (page 83).
The surround effect is difficult to hear
when you are playing a Dolby Digital,
or DTS sound track.
, Check the speaker connections and setting
(page 22, 24, 26).
, Depending on the DVD, the output signal may
not be the entire 5.1 channels. It may be
monaural or stereo even if the sound track is
recorded in Dolby Digital or DTS format.
The sound comes from the center
speaker only.
, Depending on the disc, the sound may come
from the center speaker only.
, Set “SURROUND” to “OFF” in the Control
Menu display (page 58).
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