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Before contacting a Sony Sales office or Dealer, check the following again. If the trouble persists, contact
your local Sony Sales office or Dealer.
Troubleshooting
Cause/Remedy
• USB cable is not connected.
→ Check the connection of the USB cable.
• The dedicated USB driver software is not installed.
→ Install the dedicated USB driver software. (Refer to page 4.)
• Index is not set.
→ Set up the index using SRP-X700P Manager. (Refer to pages 8, 28, and 29.)
• The SRP-X700P is not connected.
→ Check the connection of the SRP-X700P.
• There is an error in the GROUP FADER screen setup.
→ Check the GROUP FADER screen setup. (Refer to page 28.)
• Muting is on.
→ Cancel muting. (Refer to pages 9, 16, and 28.)
• FRONT PANEL LOCK button remains in the ON position.
→ Set the FRONT PANEL LOCK button to the OFF position. (Refer to page 7.)
• An attempt is made to increase the sound volume exceeding the OVER GAIN setup value.
→ Decrease the fader. (Refer to pages 10 and 17.)
→ Set up the GAIN LIMIT again. (Refer to pages 10 and 16.)
• FADER is set in the
–
∞ position.
→ Increase the FADER. (Refer to pages 10 and 17.)
• Muting is on.
→ Cancel muting. (Refer to pages 9, 16, and 28.)
• Temperature of the heat sink inside the amplifier exceeds the specified value.
→ Turn off the main power and remove the cause of the temperature rise.
• Impedance of the speaker connected is too low.
→ Turn off the main power and connect the SRP-X700P to another speaker having the
proper impedance.
• The speaker terminals are short-circuited.
→ Turn off the main power and remove the cause of the short-circuit.
• The “Power On Setting” is set to DEFAULT or SCENE No. 1.
→ Set the “Power On Setting” to LAST MEMORY. Alternatively, store the parameter in
SCENE No. 1 when the “Power On Setting” is set to SCENE No. 1. (Refer to page 30.)
• Version number of the SRP-X700P Manager does not match that of the SRP-X700P
Manager when its setup file is saved.
→ Use the correct version by referring to the separate document “Compatibility between
SRP-X700P main unit and its Control Software”.
• Version number of the SRP-X700P Manager or that of the User Control Panel does not
match that of the main unit.
→ Use the correct version by referring to the separate document “Compatibility between
SRP-X700P main unit and its Control Software”.
Symptom
Cannot operate the system from User
Control Panel.
Cannot operate the system using
SRP-X700P Manager.
Index is not displayed when using
User Control Panel.
Cannot operate FADER by remote
control.
Cannot control the sound volume.
OVER GAIN indicator remains lit.
Cannot increase the sound volume
more than a certain level.
No sound comes out.
PROTECTION indicator is lit.
Setup parameters change when power
is turned off.
When setup file is opened, the error
message “Invalid property value”
appears on the REMOTE screen.
The error message “Unable to
connect to SRP-X700P. Please be
sure of connection of USB cable and
power status of apparatus” appears,
and communication with the SRP-
X700P cannot be established.