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48
GB
Symptom Cause/Remedy
The Digital Video
Camera Recorder
connected to this drive
cannot be used, or a
message appears on
the computer
indicating that the
Digital Video Camera
Recorder is either
powered off or is not
operating.
Click to DVD
Symptom Cause/Remedy
Cannot capture video
from an external
device.
Cannot use video files.
cMake sure the device is properly connected to your
computer. (For details, refer to the manuals provided with
the device and your computer.) If a Digital Video Camera
Recorder is connected to the drive, see “Connecting a
Digital Video Camera Recorder” (page 18) .
cDisconnect all devices, restart the computer, and then
reconnect correctly.
cBecause video data captured from an external device with
Click to DVD software is temporarily stored on your hard
disk, capturing video data might not be possible if there is
not enough free space on the hard disk. To avoid this,
delete any unnecessary files from your hard disk. Also,
change the Click to DVD software settings so that the
temporary files are saved to a different location. Refer to
Click to DVD software online help for details.
cWith Click to DVD software you can only use the following
video file formats: DV-AVI, MPEG1, MPEG2, DVR-MS.
cTo read files in DVR-MS format, Windows XP Service
Pack 1 and the editing program Q810243 is required. You
can install both Windows XP Service Pack 1 and Q810243
from Windows Update.
cMake sure the Digital Video Camera Recorder’s power is
turned on and the cables are properly connected. For
details, see “Connecting a Digital Video Camera Recorder”
(page 18) or the manuals provided with your computer.
cThe i.LINK interface is designed to support the connection
of peripheral devices, but some devices can cause
instability when there is more than one device connected.
Turn off the power to all connected devices, unplug any
unstable devices, check the cable connections, and then
turn the power back on.
cDisconnect the i.LINK cable, turn off the Digital Video
Camera Recorder's power, and then turn the power back
on. Preinstalled computer software may not recognize
MICROMV format or analog type cameras. For details, see
“Connecting a Digital Video Camera Recorder” (page 18)
or the manuals provided with your computer.