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Chapter 9: Appendix
Limited United States Warranty
for LCD Televisions 26” and Larger
Toshiba America Consumer Products, L.L.C. (“TACP”)
makes the following limited warranties to original
consumers in the United States.
THESE LIMITED WARRANTIES EXTEND TO
THE ORIGINAL CONSUMER PURCHASER OR
ANY PERSON RECEIVING THIS LCD ELEVISION
AS A GIFT FROM THE ORIGINAL CONSUMER
PURCHASER AND TO NO OTHER PURCHASER OR
TRANSFEREE. LCD TELEVISIONS PURCHASED IN
THE U.S.A. AND USED ANYWHERE OUTSIDE OF
THE U.S.A., INCLUDING, WITHOUT LIMITATION,
CANADA AND MEXICO, ARE NOT COVERED BY
THESE WARRANTIES.
LCD TELEVISIONS PURCHASED ANYWHERE
OUTSIDE OF THE U.S.A., INCLUDING, WITHOUT
LIMITATION, CANADA AND MEXICO, AND USED
IN THE U.S.A., ARE NOT COVERED BY THESE
WARRANTIES.
Limited One (1) Year Warranty on Parts and Labor
TACP warrants this LCD Television and its parts against
defects in materials or workmanship for a period of
one (1) year after the date of original retail purchase.
DURING THIS PERIOD, TACP WILL, AT TACP’S
OPTION, REPAIR OR REPLACE A DEFECTIVE PART
WITH A NEW OR REFURBISHED PART WITHOUT
CHARGE TO YOU FOR PARTS OR LABOR. During this
period, TACP Authorized Service Station personnel will
come to your home when warranty service is required.
Depending on the type of repair required, the service
will either be performed in your home or the LCD
Television will be taken to a TACP Authorized Service
Station for repair and returned to your home at no cost
to you.
Rental Units
The warranty for LCD Television rental units begins on
the date of the first rental or thirty (30) days after the
date of shipment to the rental firm, whichever comes
first.
Limited Warranty for Commercial Units
TACP warrants LCD Televisions that are sold and
used for commercial purposes as follows: all parts are
warranted against defects in materials or workmanship
for a period of ninety (90) days after the date of original
retail purchase. DURING THIS PERIOD, TACP WILL, AT
TACP’S OPTION, REPAIR OR REPLACE A DEFECTIVE
PART WITH A NEW OR REFURBISHED PART WITHOUT
CHARGE TO YOU.
Owner’s Manual and Product Registration Card
Read this owner’s manual thoroughly before operating
this LCD Television.
Complete and mail the enclosed product registration
card or register your LCD Television online at www.tacp.
com/service as soon as possible. By registering your LCD
Television you will enable TACP to bring you new products
specifically designed to meet your needs and help us to
contact you in the unlikely event a safety notification is
required under the U.S. Consumer Product Safety Act.
Failure to complete and return the product registration card
does not diminish your warranty rights.
Your Responsibility
THE ABOVE WARRANTIES ARE SUBJECT TO THE
FOLLOWING CONDITIONS:
(1) You must retain your original bill of sale or
provide other proof of purchase.
(2) All warranty servicing of this LCD Television must
be performed by an Authorized TACP Service
Station.
(3) The warranties from TACP are effective only if this
LCD Television is purchased and operated in the
Continental U.S.A. or Puerto Rico.
(4) Labor service charges for set installation, setup,
adjustment of customer controls, and installation
or repair of antenna systems are not covered by
this warranty. Reception problems caused by
inadequate antenna systems, misaligned satellite
dishes, cable television distribution, VCRs, DVD
players/recorders, personal computer level IEEE-
1394 devices, and any other connected signal
source device are your responsibility.
(5) Warranties extend only to defects in materials
or workmanship as limited above, and do not
extend to any LCD Television or parts that have
been lost or discarded by you or to damage
to the LCD Television or parts caused by fires,
misuse, accident, Acts of God (such as lightning or
fluctuations in electric power), improper installation,
improper maintenance, or use in violation of
instructions furnished by TACP; use or malfunction
through simultaneous use of this LCD Television
and connected equipment; or to units that have
been modified or had the serial number removed,
altered, defaced, or rendered illegible.
How to Obtain Warranty Service
If, after following all of the operating instructions
in this manual and reviewing the section entitled
“Troubleshooting,” you find that service is needed:
(1) To find the nearest TACP Authorized Service
Station, visit
TACP’s website at www.tacp.com/service or contact
TACP’s Consumer Solution Center toll free at 1-800-
631-3811.
(2) You must present your original bill of sale or other
proof of purchase to the TACP Authorized Service
Station.
For additional information, visit TACP’s website:
www.tacp.com
ALL WARRANTIES IMPLIED BY THE LAW OF ANY
STATE OF THE U.S.A., INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE
EXPRESSLY LIMITED TO THE DURATION OF THE
LIMITED WARRANTIES SET FORTH ABOVE. WITH
THE EXCEPTION OF ANY ARRANTIES IMPLIED
BY THE LAW OF ANY STATE OF THE U.S.A. AS
HEREBY LIMITED, THE FOREGOING WARRANTY
IS EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES, GUARANTEES, AGREEMENTS, AND
SIMILAR OBLIGATIONS OF TACP WITH RESPECT
TO THE REPAIR OR REPLACEMENT OF ANY
PARTS. IN NO EVENT SHALL TACP BE LIABLE FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, LOST PROFITS,
BUSINESS INTERRUPTION, OR MODIFICATION
OR ERASURE OF RECORDED DATA CAUSED BY
USE, MISUSE OR INABILITY TO USE THIS LCD
TELEVISION).