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Copyright © 2004 TOSHIBA CORPORATION. All rights reserved.
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SETUP
1. Q: What if I move and my ZIP code or postal code
changes?
A: Highlight SETUP in the Service Bar. Press z to highlight
CHANGE SYSTEM SETTINGS (page 64), and then
press ENTER. Follow the on-screen prompts to enter new
information (see Chapter 3 for details). It can take up to
24 hours to receive new data.
2. Q: What if I change my cable hook-up to antenna or vice
versa?
A: Highlight SETUP in the Service Bar. Press z to highlight
CHANGE SYSTEM SETTINGS (page 64), and then
press ENTER. Follow the on-screen prompts to enter new
input information and rescan channels for the new input
(see Chapter 3 for details).
3. Q: What if I change cable boxes?
A: Highlight SETUP in the Service Bar. Press z to highlight
CHANGE SYSTEM SETTINGS (page 64), and then
press ENTER. Follow the on-screen prompts to enter new
input information and rescan channels for the new input
(see Chapter 3 for details).
4. Q: I used to have a cable box, but now I get direct cable.
What do I do?
A: Highlight SETUP in the Service Bar. Press z to highlight
CHANGE SYSTEM SETTINGS (page 64), and then
press ENTER. Follow the on-screen prompts to enter new
input information and rescan channels for the new input
(see Chapter 3 for details).
5. Q: If I add a recorder or change my cable service, how do I
change my Setup information?
A: Highlight SETUP in the Service Bar. Press z to highlight
CHANGE SYSTEM SETTINGS (page 64), and then
press ENTER. Follow the on-screen prompts to enter new
information (see Chapter 3 for details). It can take up to
24 hours to receive new data.
6. Q: Why does it take up to 24 hours for the TV Guide
On Screen system to be ready for use?
A: The initial setup process consists of finding the stations in
your area that carry the TV Guide On Screen system data
and tuning to those stations to receive the setup and
listings data.
7. Q: I had a power outage. Do I need to go through initial
setup of the TV Guide On Screen system again?
A: No. The information you entered is stored in the TV Guide
On Screen system memory.
Note: For Cable box users, the TV must be OFF and the Cable
box must be left ON for the TV Guide On Screen system to
receive channel line-up information.
8. Q: How do I connect the G-LINK (IR blaster) cable to the
G-LINK
™
input on the TV?
A: See Chapter 2: Connecting your TV in this manual.
You also can refer to the TV Guide On Screen prompts
during VCR or Cable box setup.
9. Q: When will I be able to view my TV program listings and
use other TV Guide On Screen system features?
A: The TV Guide On Screen system will be ready for use
within 24 hours of initial setup.
10. Q: What should I do if I cannot complete initial setup?
A: If you are unable to complete initial setup using the owner’s
manual and the on-screen prompts, please call Toshiba’s
National Service Division at 1-800-631-3811.
11. Q: If I make a mistake during setup, how do I go back to
the previous step?
A: Complete the remaining setup steps. When “Confirming
Your Settings” appears, select “No, repeat setup process.”
Follow the on-screen prompts and input the correct
information.
12. Q: What if the channel number is not visible on my cable
box?
A: Your cable box may be defaulting to a clock or time display
once the channel changes. Watch the box carefully when
testing the cable box brand code to see if the channel
changes to 09.
13. Q: Why won’t my VCR turn on?
A: There are several possibilities:
a) An incorrect or “no VCR” code was entered during the
TV Guide On Screen initial setup. Press the GUIDE
button on the remote control, and then press • to
highlight SETUP. Press z to highlight “Change system
settings,” and then press ENTER. Follow the on-screen
prompts to select the correct VCR information.
b) Make sure the G-LINK (IR blaster) cable is connected
correctly (see page 25).
c) The VCR record timer is on. Turn off the timer.
d) The wired remote VCR is incompatible.
TV Guide On Screen
™
FAQs
The following are frequently asked questions about the TV Guide On Screen system. The answers represent the most likely solutions to the
problem.
Chapter 10: Troubleshooting
HMX94(E)092-97(10-Trbl) 9/27/04, 10:54 AM95