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Limited Warranty
VIEWSONIC
®
PROJECTOR
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal
use, during the warranty period. If a product proves to be defective in material or workmanship during
the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or components.
How long the warranty is effective:
North and South America: Please check with your local dealer or local ViewSonic ofce for the warranty
information.
Europe: 3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the
date of the rst consumer purchase.
Other regions or countries: Please check with your local dealer or local ViewSonic ofce for the
warranty information.
Lamp warranty subject to terms and conditions, verication and approval. Applies to manufacturer’s
installed lamp only.
All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modied or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, re, water, lightning, or other acts of nature, unauthorized
product modication, or failure to follow instructions supplied with the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Any damage of the product due to shipment.
d. Removal or installation of the product.
e. Causes external to the product, such as electric power uctuations or failure.
f. Use of supplies or parts not meeting ViewSonic’s specications.
g. Normal wear and tear.
h. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a
static image is displayed on the product for an extended period of time.
4. Removal, installation, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Support
(please refer to “Customer Support” page). You will need to provide your product’s serial number.
2.
To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name,
(c) your address, (d) a description of the problem, and (e) the serial number of the product.
Customer Support
For technical support or product service, see the table below or contact your reseller.
Note : You will need the product serial number.
Country/Region Web Site
T=Telephone
F=Fax
E-mail
Australia/New Zealand www.viewsonic.com.au
AUS=1800 880 818
NZ=0800 008 822
service@au.viewsonic.com
Canada www.viewsonic.com
T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
F= 1-909-468-1202
service.ca@viewsonic.com
Europe/Middle East/Baltic
countries/North Africa
www.viewsoniceurope.com Contact your reseller
Hong Kong www.hk.viewsonic.com T= 852 3102 2900 service@hk.viewsonic.com
India www.in.viewsonic.com T= 1800 11 9999 service@in.viewsonic.com
Korea www.kr.viewsonic.com T= 080 265 9080 service@kr.viewsonic.com
Latin America (Argentina) www.viewsonic.com/la/ T= 0800 666 0194 soporte@viewsonic.com
Latin America (Brazil) www.viewsonic.com/la/ T= 0800 891 6984 soporte@viewsonic.com
Latin America (Chile) www.viewsonic.com/la/ T= 800 440 303 soporte@viewsonic.com
Latin America (Columbia) www.viewsonic.com/la/ T= 01 800 915 6588 soporte@viewsonic.com
Latin America (Mexico) www.viewsonic.com/la/ T= 001 800 514 6518 soporte@viewsonic.com
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Merida, Yucatan. Tel: 01.999.925.19.16
Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
Latin America (Peru) www.viewsonic.com/la/ T= 0800 53458 soporte@viewsonic.com
Macau www.hk.viewsonic.com T= 853 700 303 service@hk.viewsonic.com
Puerto Rico & Virgin
Islands
www.viewsonic.com
T= 1-800-688-6688 (English)
T= 1-866-379-1304 (Spanish)
F= 1-909-468-1202
service.us@viewsonic.com
soporte@viewsonic.com
Singapore/Malaysia/
Thailand
www.ap.viewsonic.com T= 65 6461 6044 service@sg.viewsonic.com
South Africa www.viewsoniceurope.com www.viewsoniceurope.com/uk/Support/Calldesk.htm
United Kingdom www.viewsoniceurope.com/uk/ www.viewsoniceurope.com/uk/Support/Calldesk.htm
United States www.viewsonic.com
T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
F= 1-909-468-1202
service.us@viewsonic.com