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VIZIO VBR100 User Manual
32
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Troubleshooting Guide
Power Problems Solution
No power.
! Make sure the power is ON.
! Make sure AC power cord is securely connected to the AC socket.
! Plug another electrical device to the power outlet to verify that the outlet is
working.
Player switches to standby
mode.
! If your player has not received a signal for several seconds, it automatically
goes into standby mode to save power. Press STANDBY/ON to turn take your
player out of standby mode.
Operating Problems Solution
Remote control does not
work.
! Point the remote directly at the remote sensor on your player.
! Remove any obstacles between the remote control and the remote sensor.
! Make sure that bright light does not shine on the remote control sensor or that
colored glass is not in front of the sensor. Bright light and colored glass can
interfere with signal reception.
! Replace dead batteries with new ones.
Player does not work.
! If you see
Prohibited , the action you are trying to do is not allowed by your
player or the disc.
! A built-in safety device may have been activated. Press STANDBY/ON on the
front of your player to turn it off, and then turn it on again. If your player still
does not turn on, unplug the power cord, wait about one minute, plug it in again,
and then press STANDBY/ON on the front of your player.
! Condensation may have formed inside your player. Turn on your player,
remove the disc and leave the tray open, then leave your player on for two to
three hours.
Blu-ray Disc or DVD does not
play.
! Make sure that the disc has the same region code as your player.
! Make sure that the disc is not dirty or defective.
! The Parental Controls rating may be blocking the disc. Change the parental
controls to allow the rating to play.
! Some Blu-ray Discs can only be output with HDMI.
Receive the error message
“No Signal” on my TV.
! Press the input or source button on the TV remote control to select the input
source for the player.
Playback will not start, or
playback starts then stops.
! Make sure that the disc is inserted with the label facing up.
! Make sure that the disc is not dirty or defective.
! The disc may be blank or not compatible with your player. For a list of
compatible discs, see “Playable discs”.
Subtitles do not display.
! Subtitles are not recorded on the disc.
! Turn the subtitles on.
Resume feature does not
work.
! Resume information is lost when you press
% or when you open the disc tray.
! Some discs do not support the resume feature.
Startup is slow.
! Startup may be slow if the player is connected to the TV with an HDMI cable.
! Startup may be slow the first time you plug in the power cord or after a power
failure.