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VIZIO VBR100 User Manual
Version 6/8/2009 33
www.VIZIO.com
Operating Problems Solution
Disc tray opens automatically
while playing a disc.
! Make sure that the disc is not dirty or defective.
!
Make sure there are no obstacles blocking the tray.
! The disc may be blank or not compatible with your player. For a list of
compatible discs, see “Playable discs”.
! Press STANDBY/ON, wait five seconds, then press STANDBY/ON again to
reset the player.
The player is on and displays
the start logo and menu, but
there is no image from the
disc displayed.
! Clean the disc if it is dirty.
! Press STANDBY/ON, wait five seconds, then press STANDBY/ON again to
reset the player.
The player freezes when
reading a CD-R or DVD-R.
! When you see “loading” on the screen, press
, remove the disc and clean it,
then try again.
Audio Problems Solution
No sound.
! Press Volume + (Up) on the TV remote control.
! Press MUTE on the TV remote control to make sure that MUTE is not ON.
! Make sure headphones are not connected to the TV or home theater system.
! Check the audio connections of external devices that may be connected.
Audio pauses momentarily.
! This occurs normally between play list chapters or scenes.
! Audio momentarily pauses when your player switches between layers on a
dual-layer disc.
You can see a picture but you
cannot hear sound.
! Press Volume + (Up) on the TV remote control.
! Press MUTE on the TV remote control to make sure that MUTE is not ON.
! Press AUDIO to select the audio.
! Make sure headphones are not connected to the TV or home theater system.
! Check the audio connections of external devices that may be connected.
! Audio may not be heard when more than four devices are connected with HDMI
cables. Reduce the number of connected devices.
Cannot switch audio.
! Some discs do not let you change the audio.
! When connecting a home theater system using a coaxial digital cable, optical
digital audio cable, or an HDMI cable, set Digital Audio Output to PCM or
connect the home theater system using a standard audio cable.
Incorrect audio type.
! Depending on the connected equipment, not all audio tracks may be available if
your player is connected with an HDMI cable, and the TV or receiver does not
support the audio track selected.
! Sound effects are only sent to the audio outputs (HDMI jack or the DIGITAL
AUDIO OUT jack) if Bitstream Mixed is selected from the audio menu.
! Dolby Digital Plus, Dolby TrueHD, and DTS-HD are not allowed to be output
from the DIGITAL AUDIO OUT jacks, due to licensing restrictions. Instead,
these BD audio tracks, if present, are output as Dolby Digital or DTS Digital
Surround bitstreams. (The HDMI still outputs Dolby Digital Plus, Dolby TrueHD,
and DTS-HD bitstreams, as long as the HDMI receiver supports these formats).
! Some audio tracks may be changed prior to being sent to the audio jack,
depending on the Audio settings and the receiver capabilities. For instance,
selecting “Bitstream Mixed” will cause the BD player to output a (remixed) DTS
stream, regardless of the audio track selected.