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iPump 6420 User’s Manual
www.wegener.com 800070-01 Rev B Appendix 3, Page 129
Appendix 3: FAULT CONDITIONS
The following list is a compendium of the possible fault conditions. Where it makes sense,
any of these may be masked to indicate as Alarms, Warning, or give no indication at all:
Front Panel Message Possible Cause
App Self-testing New application in self-test
App SW D-load fail Download of application software failed so backup flash space still
shows INCOMPLETE [until good download]
App SW switch fail Switch to backup application not allowed; either requested app
version does not exist or the code image is corrupt or not available
Audio Underrun Dec# Audio PES data becomes unavailable (buffer underflow) for
decoder number-#
Aud not found Dec# Audio PID not found for decoder number-#
Aud not in PMT Dec# No audio PID found in PMT with assigned language descriptor for
decoder number-#
Aud CMD muted Dec# Audio output is command muted for decoder number-#
Bad PMT PMT PID not found or data corrupt
Bad Sec Micro SN Serial number reported by the internal Secure Micro does not
match unit serial number
Cannot Open File File to play/stream can't be opened
Disk Usage > 90% Storage device is approaching maximum capacity
Eb/No Margin Eb/No value less than sum of Threshold + Margin-evaluated over
10 sec. intervals
File Doesn't Exist File to play doesn't exist
High Error rate Number of incoming Error’d seconds in Transport exceeds fault
threshold
High RF level RF level may be too high for reliable operation
ID Tags lost Valid ID tags had been detected and used to allow carrier lock, but
now are unavailable, preventing carrier re-acquisition after fades
or reboots
ID Tag mismatch Carrier ID tag in satellite Transport does not match unit tag
setting; may have acquired incorrect carrier
Invalid COMPEL Hdr Compel header in satellite Transport does not match unit Compel
header setting; may have acquired incorrect carrier
Invalid File Format File to play/stream is an unsupported format
IP address conflict LAN or WAN IP address conflicts with pre-existing host
Lost COMPEL PID COMPEL PID packets lost (if valid COMPEL seen since signal
acquisition and COMPEL disappeared for >2 minutes)
Low RF level RF level may be too low for reliable operation
Modem Busy Signal Got busy signal
Modem Failure Defective Modem or unacceptable connection to Modem
No Answer on Dialout Called number didn't answer
No ASI stream ASI Transport stream not detected on ASI Input
No audio for Dec# No audio allocated to wildcard assigned to decoder number-#
No Carrier lock Carrier not yet acquired
No COMPEL PID No COMPEL PID packets received >2 minutes, since signal
acquisition