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Troubleshooting
Problem Cause Remedy
See
page
Disc playback does
not start.
You may use a CD-R/RW, DVD+R/RW
or DVD-R/RW that is not finalized.
Finalize the CD-R/RW, DVD+R/RW or DVD-R/RW.
—
The disc label may not be facing up. Check that the disc label is facing up.
—
The disc may be defective. Try to play back another disc. If the same problem
does not happen, the disc you want to play back is
defective.
—
JPEG or MP3/ WMA disc may not
contain sufficient picture files or music
tracks to be played back.
Check that your JPEG or MP3/ WMA disc contains at
least 10 JPEG picture files or 5 MP3/WMA music
files.
—
For MP3/WMA files, the sampling rate
and bit rate may not be compatible.
For JPEG files, the resolution may not be
compatible.
For MP3/WMA files, check that the sampling rate
and bit rate are compatible. For JPEG files, check that
the resolution is compatible.
63
The region code of the disc may not be
supported with the DVD player.
Check the region code.
63
Picture freezes
momentarily during
playback.
The disc may be dirty. Check the disc for fingerprints/scratches and clean it
with a soft cloth wiping from center to edge.
64
The DVD player does
not read CDs and
DVDs.
The disc lens may be dirty. Use a lens cleaner to clean the lens.
64
Unable to turn on or
off a progressive scan
The component video signal output setting
may not match the video connection.
Set “COMPONENT” of the DVD player to match the
connection method.
54
No sound during DivX
movie playback
The audio code may not be supported with
the DVD player.
Remote control
Problem Cause Remedy
See
page
The remote control
does not work nor
function properly.
Wrong distance or angle. The remote control functions within a maximum
range of 6 m (20 ft) and no more than 30 degrees off-
axis from the front panel.
11
Direct sunlight or lighting (from an
inverter type of fluorescent lamp, etc.) is
striking the remote control sensor of this
unit.
Reposition this system.
—
The batteries are weak. Replace all batteries.
11
The remote control code is not correctly
set.
Set the remote control code correctly using “LIST OF
REMOTE CONTROL CODES” at the end of this
manual.
48
Try setting another code for the same manufacturer
using “LIST OF REMOTE CONTROL CODES” at
the end of this manual.
48
Even if the remote control code is
correctly set, there are some models that
do not respond to the remote control.