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Using AirWatch Connector
Checking Printer Status
10/31/13 P1058563-003
Checking Printer Status
Printer status is communicated to AirWatch via alerts. The following table identifies the
current alerts managed by AirWatch Connector.
For more specific information on viewing alerts from AirWatch console, see Receiving Alerts
from a Printer on page 35.
Alert Description
PAPER OUT
Paper is out.
RIBBON OUT
Ribbon is out.
HEAD TOO HOT
The printhead is too hot to print.
HEAD COLD
The printhead is too cold to print.
HEAD OPEN
The printhead/media door is open.
SUPPLY TOO HOT
The power supply is too hot.
RIBBON IN
The ribbon has been loaded in the printer.
REWIND
The rewind unit is full (for tabletop printers with a rewind unit).
CUTTER JAMMED
The cutter is jammed.
HEAD ELEMENT BAD
A printhead element has burned out.
POWER ON
The printer has powered on.
CLEAN PRINTHEAD
This alert is sent when the printing odometer has reached the
number of meters printed.
Note • This alert is set using the Set/Get/Do command
“device.cph_interval”. The airwatch console shows the
setting as “Clean Printhead Interval”.
MEDIA LOW
The paper/media is low.
RIBBON LOW
The ribbon is low.
REPLACE HEAD
The printhead needs to be replaced.
BATTERY LOW
The battery charge is low.
RFID ERROR
The RFID encoding has encountered an error.
COLD START
The printer has been powered on.