Printing
You can solve many printing problems, including problems
w%h
line
spacing and margins, by changing your application program’s settings.
When you encounter a printing problem, check your software
settings first. If this does not work, check the printer’s
DIP
switch
settings next.
Problem Solution
The printer does not
print.
The ON
LINE
light is
0%.
The ON
LINE
light is
on.
The printer may be off line. If so, it cannot
receive and print data. Press the ON LINE
button. The ON
LINE
light should go on.
See page
3-3.
Your software may not be set up correctly
for the printer. Check your program’s
printer settings and make any necessary
changes. See page l-36.
The interface cable may be loose. Make
sure the printer is connected securely to the
computer. If you are using a parallel
interface, secure the connector with the
wire retaining clips. If you
are using a
serial interface with a cable connector that
has screws, secure the
cable connector using
the screws. See page l-26.
You may not be using the correct interface
cable. Make sure your interface cable meets
the printer and the computer specifications.
See page
8-11.
7-4
Troubleshooting
