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Warranty
Limited 90-Day Warranty
DIRECTV warrants your DIRECTV
®
Sat-Go system (Model Number: Z11-500) and any included
accessories against defects in material or workmanship for a period of 90 days after the date of
purchase.
Who is Covered?
You must have proof of purchase to receive warranty service. A sales receipt or other document
showing that you purchased the product is considered proof of purchase. THIS LIMITED
WARRANTY EXTENDS ONLY TO THE ORIGINAL CONSUMER PURCHASER OR ANY
PERSON RECEIVING THE DIRECTV SAT-GO SYSTEM AS A GIFT FROM THE ORIGINAL
CONSUMER PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE. THIS
WARRANTY DOES NOT EXTEND TO COMMERCIAL USERS. THIS PRODUCT IS NOT
AUTHORIZED FOR USE OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS
WARRANTY.
What is Covered?
Warranty coverage begins the day you purchase the product. For ninety (90) days from the
purchase date, at the option of DIRECTV, the DIRECTV Sat-Go system will be repaired or
replaced with a new, repaired, refurbished or comparable product (whichever is deemed
necessary) if it becomes defective or inoperative. This exchange is done without charge to
you for parts and labor. You will be responsible for the cost of shipping to and from the location
designated by DIRECTV. If DIRECTV cannot reasonably repair or replace the system then
DIRECTV may, at its sole discretion, refund the price you paid for the product or the current
retail price of the product.
All products, including replacement products, are covered only for the original warranty period.
When the warranty on the original product expires, the warranty on the replacement product
also expires. After ninety (90) days from the date of purchase, you pay for the replacement of
all parts, and for all labor charges. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU.
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