Dynex DX-24L200A12 Flat Panel Television User Manual


 
Troubleshooting
33
DX-24L200A12
Dark, poor, or no
picture (screen is lit),
but sound is good.
Try another channel. The station may be
experiencing problems.
Make sure that the antenna or cable TV is
connected correctly and securely. See
“Connecting a cable or satellite box” on
page 8 or “Connecting an antenna or cable
TV (no box)” on page 11.
Make sure that Audio Only option is set to
Off. See “Playing TV audio only” on page 21.
Adjust the brightness. See “Adjusting the
TV picture” on page 19.
Make sure that the correct picture mode is
selected. See “Adjusting the TV picture” on
page 19.
If you are using an antenna, the digital
channel signal may be low. To check the
digital channel signal strength, see
“Checking the digital signal strength” on
page 24.
If you are using an antenna and the signal
strength is low, adjust the antenna or use a
highly directional outdoor antenna or
set-top antenna with a built-in amplifier.
Make sure that the video cables are
connected securely to the back of your TV.
The video cable(s) you are using may be
bad. Try a new set.
No color, dark
picture, or color is
not correct.
Try another channel. The station may be
experiencing problems.
Adjust the color saturation. See “Adjusting
the TV picture” on page 19.
Make sure that the video cables are
connected correctly and securely to the
back of your TV.
Make sure that the antenna or cable TV is
connected correctly and securely. See
“Connecting a cable or satellite box” on
page 8 or “Connecting an antenna or cable
TV (no box)” on page 11.
If you are using an antenna, the digital
channel signal may be low. To check the
digital channel signal strength, see
“Checking the digital signal strength” on
page 24.
If you are using an antenna and the signal
strength is low, adjust the antenna or use a
highly directional outdoor antenna or
set-top antenna with a built-in amplifier.
Only snow (noise)
appears on the
screen.
Try another channel. The station may be
experiencing problems.
Make sure that the antenna or cable TV is
connected correctly and securely. See
“Connecting a cable or satellite box” on
page 8 or “Connecting an antenna or cable
TV (no box)” on page 11.
If you are using an antenna, the digital
channel signal may be low. To check the
digital channel signal strength, see
“Checking the digital signal strength” on
page 24.
If you are using an antenna and the signal
strength is low, adjust the antenna or use a
highly directional outdoor antenna or
set-top antenna with a built-in amplifier.
Problem Solution
Dotted lines or
stripes appear on
the screen.
Make sure that the antenna or cable TV is
connected correctly and securely. See
“Connecting a cable or satellite box” on
page 8 or “Connecting an antenna or cable
TV (no box)” on page 11.
If you are using an antenna, the digital
channel signal may be low. To check the
digital channel signal strength, see
“Checking the digital signal strength” on
page 24.
If you are using an antenna and the signal
strength is low, adjust the antenna or use a
highly directional outdoor antenna or
set-top antenna with a built-in amplifier.
Make sure that the video cables are
connected securely to the back of your TV.
The video cable(s) you are using may be
bad. Try a new set.
Other devices (for example, surround sound
receiver, external speakers, fans, or hair
dryers) may be interfering with your TV. Try
turning off one device at a time to
determine which device is causing
interference. Once you have determined
which device is causing interference, move
it further from the TV to eliminate the
interference.
Double images. Use a highly directional outdoor antenna,
cable TV, or satellite TV.
The picture has a
few bright or dark
spots.
A few bright or dark spots on an LCD screen
is normal. It does not affect the operation of
this TV.
Good picture, but no
sound.
Increase the volume.
Unplug the headphones.
Make sure that the sound is not muted.
Make sure that the correct audio mode is
selected.
Make sure that the audio cables are
connected correctly and securely to the
back of your TV.
Make sure that the antenna or cable TV is
connected correctly and securely. See
“Connecting a cable or satellite box” on
page 8 or “Connecting an antenna or cable
TV (no box)” on page 11.
If you are using an antenna, the digital
channel signal may be low. To check the
digital channel signal strength, see
“Checking the digital signal strength” on
page 24.
The audio cable(s) you are using may be
bad. Try a new set.
Poor picture Make sure that the room is not too bright.
Light reflecting off the screen can make the
picture difficult to see.
If an S-VHS camera or a camcorder is
connected while another connected device
is turned on, the picture may be poor. Turn
off one or more devices.
Good sound but
poor color
Adjust the contrast, color, and brightness
settings.
Audio noise Other devices (for example, surround sound
receiver, external speakers, fans, or hair
dryers) may be interfering with your TV. Try
turning off one device at a time to
determine which device is causing
interference. Once you have determined
which device is causing interference, move
it further from the TV to eliminate the
interference.
Problem Solution
DX-24L200A12_11-0584_MAN_ENG_V1.book Page 33 Wednesday, September 14, 2011 12:59 PM