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54 Problem Solving
The button is flashing orange and green and both warning lights are
flashing red.
MovieMate may have an internal error or cinema filter error. Wait a few minutes, then press
. Unplug the power cable, then plug it in again and press . If the lights continue to
flash, unplug MovieMate and contact Epson. See page 59.
Solving MovieMate Operation Problems
MovieMate doesn’t turn on.
■ Make sure the power cord is securely attached at both ends. Try using a different power
outlet.
If the power cord has been damaged, turn off MovieMate, disconnect the power cord,
and contact Epson. See page 59.
■ Make sure you pressed the button.
■ If the Image On light is flashing green, MovieMate is warming up. Wait for the picture
to appear, which can take a few minutes.
■ Make sure the Child Lock is not set. See page 40.
MovieMate turns itself off after a period of time.
The power turns off automatically when MovieMate is idle for more than 30 minutes. Press
the button to turn on MovieMate. For instructions on changing the Sleep setting, see
page 40.
No picture appears on the screen.
■ Make sure MovieMate is turned on (the light is green). If the Image On light is
flashing green, wait for MovieMate to warm up.
■ Make sure the lens cover is open.
■ The image may be off the screen. Use the quick image adjustment dials to adjust its
position. See page 15.
■ Press the button on MovieMate or on the remote control to make sure the picture
hasn’t been turned off temporarily.
■ Make sure the region code on the DVD is 1.