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Chapter 4: Maintenance and Troubleshooting
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Picture is distorted with
abnormal patterns
1 The input source cable is
not connected correctly.
2 The video input source is
beyond the capabilities of
your plasma TV.
1 Make sure that the input
source cable is attached
correctly.
2 Check the video input
source to see if it is beyond
the range of your
plasma TV. Compare the
devices’s specifications with
your plasma TV’s
specifications.
Display image does not fill up
the full size of the screen
1 If you are using RGB mode,
the H-Size and V-Size are
set incorrectly.
2 If you are using TV, AV1,
AV2, or Component with
480i input, the 4:3 WIDE
mode is switched on.
1 Use H-SIZE and V-SIZE to
adjust the size of the display
image.
2 Use the WIDE button to
scroll through various full
screen modes.
Can hear sound, but cannot
see picture
1 Your input source cable is
connected incorrectly.
1 Make sure that both video
input and sound input
source cables are
connected correctly.
Can see picture, but cannot
hear sound
1 Volume is turned all the way
down.
2MUTE is turned on.
3 Your input source cable is
connected incorrectly.
1Use VOLUME +
/– to hear
sound.
2 Press the MUTE button to
turn off MUTE.
3 Make sure that both video
input and sound input
source cables are
connected correctly.
Some picture elements do not
light up
1 Some pixels of your
plasma TV may not turn on.
1 Your plasma TV is
manufactured using an
extremely high level of
precision technology.
However, sometimes some
pixels of your plasma TV
may not display. Pixel
defects within industry
specifications are inherent
to this type of product and
do not constitute a defective
product.
Symptom Possible Cause Remedy