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Don’t Forget to Register!
Go to: http://register.hp.com
Registration is quick and easy, and it offers:
•
E-mail updates containing notifications about products
and the most recent support alerts.
•
The HP Newsgram, our monthly online magazine packed
full of product news, support tips, project ideas, and
much more. Visit us at:
http://subscription.support.hp.com
Getting Help
HP provides expert advice on using your HP TV or solving
problems whether your product is in or out of warranty.
Support options and availability vary by product,
country/region, and language.
The following resources are available to help answer
questions or resolve issues:
1 Reference your product setup poster or the User’s Guide
for information on setup and general troubleshooting.
2 HP e-Support offers instant access to support
information and helpful tips, 24 hours a day, seven days
a week. You can also send e-mail to our on-line support
technicians to help resolve any issues. These services
require access to the Internet. Visit our Web site at:
http://www.hp.com/support
3 HP Total Care is available toll-free by phone 24 hours
a day, seven days a week. HP can diagnose any issues
and coordinate a repair if necessary. A repair covered
by the limited warranty is free during the limited warranty
period. After the warranty period, you will be quoted a
repair cost. HP Total Care can be contacted at:
1-800-474-6836 [1-800-HP Invent]
When you call, please have your TV model number,
product number, serial number, and date of purchase
available. Telephone support is free during your limited
warranty period.
Write Down Important
Information About Your TV
Please take a moment to write down your product
information for future reference. You will need this
information if it is necessary to contact HP for support. A
sticker on your TV has the first three items printed on it.
Model Number: _____________________________________
Product Number: ____________________________________
Serial Number: ______________________________________
Product Name: ______________________________________
Purchase Date: ______________________________________
Warning: Preventing
Afterimage Retention
Your plasma TV illuminates phosphor to display images,
much like a conventional tube-type television. Viewing
stationary images for extended periods of time results in
uneven aging of the phosphor, causing grayed-out images
to permanently appear on the screen.
Permanent afterimage retention can be avoided by taking
some basic precautions. Following the recommendations
listed below ensures your plasma TV will have longer life
and offer better performance:
NOTE: Afterimage retention and uneven screen aging are
not covered by your warranty.
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Whenever possible, avoid frequently displaying
stationary images, such as Web sites, computer graphics,
or video games for extended periods of time.
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Display video and images in the widescreen 16:9 ratio
format. Use the Aspect button on the remote control to
change from 4:3 screen size (standard television) to fill
the screen in 16:9 ratio. This will prevent potential
afterimage retention of sidebars.
•
Avoid viewing the onscreen display (OSD) menus from
DVD players, VCRs, and other components for extended
periods of time.
•
When watching a movie from a DVD player or VCR, do
not leave the same image paused continuously over a
long period of time.
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Turn down the contrast and brightness of the screen. High
brightness and contrast can accelerate afterimage
retention or stationary images.