KVH Industries TracVision Satellite TV System User Manual


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54-0239 TracVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved.
Activating a Receiver
• BeforethecustomercanstartenjoyingsatelliteTV,he/shemust
activatethereceiver
(afterthesystemhasbeeninstalled)
.
• Don’tforgettogivethecustomertheredActivationCard,which
comesattachedtothebackofthereceiver.Thecustomerneeds
thiscardinordertoactivatethereceiver.
• BesuretoaffixtheantennaserialnumberlabeltotheActivation
Card.
• KVH’sActivationDepartment:1-866-551-8004
Replacing a Receiver
• FirstcallKVHTechnicalSupportat1-401-847-3327(press3,5,
then1toskiptherecording).
• Beforeyoureturnareceiver,pleasefillouttheTracVisionA5
ReceiverReturnForm
(seeTechnicalBulletin04_T_LND_12V_1)
andfaxittoKVHat1-401-845-8133.KVHneedsthisinformation
beforeitcanshipareplacement.
• Besuretotellthecustomerthathe/shemustcallKVHtoactivate
thenewreceiveranddeactivatetheoldreceiver(ifitwas
activated).Onlythecustomercanactivate/deactivateareceiver.
• DIRECTVwillcontinuetobillthecustomeruntilhe/she
deactivatestheoldreceiver.
Using the Receiver
Effective April 2004
Subject to change without notice
Activation & Operation
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