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TracVision A5 Troubleshooting Flowchart
Symptom: Picture freeze frames or pixels
Freeze
frames or
pixels
Check for
blockage (trees,
rain, dew, etc.)
Blockage
found?
Problem
solved?
Fittings OK?
Problem
solved?
Clear blockage
Check fittings on
antenna cable
(RG6)
Correct fitting
problem
Yes
Yes
No
NoYes
No
No
Yes
Done
Done
Is the vehicle
stationary or
moving?
Stationary
Moving
Stop in a
blockage-free area
and wait 30
seconds
Picture OK?
Yes
No
1
1
Change the
channel to CNN
Picture OK?
Done -
Weak transponder signal
quality in your area
Call
KVH
Yes
No
Call
KVH
Resume driving
Picture OK?Yes
Done
No