KVH Industries TracVision Satellite TV System User Manual


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54-0239 TracVision A5 Shop Manual © 2004 KVH Industries, Inc., All rights reserved.
DO...
• DOcallKVHTechnicalSupportat1-401-847-3327 (press3,5,
then1toskiptherecording) ore-mailattechs@kvh.com ifyou
needassistancewheninstallingorservicingtheTracVisionA5.
• DOobtainanRMAnumberfromKVHTechnicalSupport,and
writethenumberontheoutsideofthebox,beforereturningany
antennaorreceiver.
• DOinstalltie-wrapshippingrestraintsbeforepackinganantenna
forshipment(seethe TracVisionA5AntennaReshipping
Instructions).
• DOpacktheantennainitsoriginalshippingboxusingtheoriginal
packagingmaterials.
• DOfilloutaReceiverReturnForm(seeTechnicalBulletin
04_T_LND_12V_1) andfaxittoKVHat1-401-845-8133 before
returningareceiver.
DO NOT...
• DO NOTtakeapartanantennaorreceivertoattemptrepairs.
• DO NOT returnareceiverwithoutfirstcompletingaReceiver
ReturnFormandfaxingittoKVH(1-401-845-8133).
• DONOT returnanyunittoKVHwithoutanRMAnumber.Units
receivedwithoutanRMAnumberwillbereturnedtoyouatyour
expense.
Do’s and Don’ts - Service
Effective April 2004
Subject to change without notice
Do’s & Don’ts
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