Mitsubishi Electronics WD-Y57aa Projection Television User Manual


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Appendices 117 Appendices 117
TV Guide On Screen
(see the separate TV Guide On Screen® Interactive Program Guide User’s Manual for detailed information)
Symptom Remarks
1. TVGuideOnScreen®systemshowsno
programlistings.
• ProgramlistingsaredownloadedwhiletheTVisoffandthe
cableboxislefton.Itmaytakeupto24hourstobeginto
receiveTVprogramlistings.Itmaytakeuptooneweekto
receivealleightdaysofTVprogramlistings.
• InvalidZIPcodewasenteredattheinitialTVGuideOnScreen
systemsetup.SelectNetCommandfromthemainTVmenu,
thenGuideandenterthecorrectZIPcode.
• ChecktheconnectionsbetweentheTVandtheTVGuideOn
Screeninput(cable,antennaorcableboxandIRcable).At
leastoneantennaconnectionmustbeassociatedwiththeTV
GuideOnScreensystemtoreceiveprogramlistings.
• WhenusingCableCARD™,thecablecompanymayhave
convertedtheTVGuideOnScreenhostchanneltoadigital
formatandlosttheinformation.Connectanantennato
ANT2andmemorizetheantennachannelsintheTVSetup
menu.AddANT2totheTVGuideOnScreensetupinthe
NetCommandmenu.Youmaybeabletodownloadfromthe
antennainformationforbothcableandantenna.
2. TVGuideOnScreensystemprogramlist-
ingsdon’tmatchactualprograms
• IncorrectZIPcodewasenteredatinitialTVGuidesystem
setup.SelectNetCommandmenu,thenGuidetoenterthe
correctZIPcode.
• Forcableprograms,theremaybemorethanonecable
companyinyourZIPcode.RefertotheTVGuideOnScreen
systemmanualforinstructionsontheSetupService.
3. TVGuideOnScreensystemdoesnot
changechannelsonthecablebox.
• CableboxisnotsetupinNetCommand.TheTVGuideOn
ScreensystemusesNetCommandtocontrolthecablebox
andVCR.Tocorrect,selectthecableboxintheInputSelec-
tionmenu,opentheNetCommandmenu,andselectLearn.
Seechapter3,“TVSetup.”
• NetCommandIRemitterisnotinplaceorproperlypositioned
infrontofthecableboxremotesensor.
Appendix E: Troubleshooting, continued
NetCommand
Symptom Remarks
1. CannotseetheA/VReceivermenu.
TheA/VReceiverisnotconnectedtoanyvideoinputoftheTV.
TochecktheA/VReceivermenu,temporarilyplugintoanunused
inputoftheTV,suchasInput3.ExittheAutoInputSensingscreen
andselectInput3fromtheInputSelectionmenu.PressMENU.
2. NetCommandunabletolearnspecificdevice
keys.
• DevicedoesnotuseIRformatforremotecontrolsignal.ITT
andRFformatscannotbelearned.
• Roomlightingmayaffectthesignal.Havetheremotesvery
close(6inchesorless)totheTVduringLearning.
• IflearningaMitsubishiremotecontrol,makesureslideswitch
isnotsettoTVposition.
• Some,butnotall,devicekeyfunctionscanbelearnedby
NetCommand.Forexample,POWERandPLAYmaybe
learned,butotherfunctionsmaynot.
• Thesignalfromtheremotecontrolmaynotbestrong
enough.InsertfreshbatteriesandtryLearningagain.
3. TheA/VReceiveristheselectedaudio
sourcebutthereisnosound.
ChecktoseeiftheA/VReceiverpoweristurnedon.Afterthe
poweristurnedon,redisplaytheInputSelectionmenuandpress
ENTER
toallowNetCommandtocorrectlyselecttheA/VReceiver
input.
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