Filter
Top Products
86
7
EN
Troubleshooting
Troubleshooting
Symptom Probable cause Action
Recording level too
high
WS-803 only:
The recording level has not been
adjusted.
Adjust the recording level and then try
recording once more ( ☞ P.56).
This could potentially be because
the recording level and output level
for connected external devices is
too high.
If you cannot record clearly even
after adjusting the recording level,
then adjust the output level for the
connected devices ( ☞ P.56).
Voice files are not
recorded in stereo
The connected external microphone
is monaural.
When an external monaural
microphone is connected for
recording audio, audio is recorded to
the L channel only.
[ Rec Mode ] is set to a monaural
recording mode.
Set [ Rec Mode ] to the stereo
recording mode ( ☞ P.56).
WS-803 only:
[ Zoom Mic ] is set to the + side.
Set [ Zoom Mic ] to [ Off ] ( ☞ P.57).
Cannot find the
recorded Voice File
Wrong folder.
Switch to the correct folder
( ☞ P.26 to P.28).
Noise heard during
playback
The recorder was shaken during
recording.
———
The recorder was placed near a cell
phone or fluorescent lamp while
recording or during playback.
Move the recorder.
Silent portions not
skipped during
playback
WS-803, WS-802 only:
The [ Voice Detect ] process has not
been performed.
Extract voice portions using
[ Voice Detect ].
[ Voice Playback ] is set to [ Off ]. Set [ Voice Playback ] to [ On ].
Unable to erase the
file
The file is locked.
Unlock the file ( ☞ P.55).
The file is read-only.
Unlock the file or cancel the file’s read-
only setting on the PC.
Unable to erase the
folder
The folder contains a file which cannot
be recognized by the recorder.
Connect the recorder to your PC and
erase the folder ( ☞ P.79).