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TROUBLESHOOTING
PROBLEM: LED(red light) does not blink whenyou press akey.
SOLUTION: Replace batteries withtwo newAAA alkaline batteries.
PROBLEM: LEDblinks when you pressa key,but homeentertain-
ment device does notrespond.
SOLUTION: Make sure the remote control isaimed at your home
entertainment device and isnotfarther than 15feet
away.
PROBLEM: The unitdoesnot control homeentertainment devices
or commands arenotworkingproperly.
SOLUTION: Try all listedcodes forthedevice brands beingsetup.
Makesurethey canbe operated with an infrared remote
control.
PROBLEM: Changing channels doesnotwork.
SOLUTION: Iforiginalremote requiredpressingENTERorSELECTto
changechannels,pressENTERorSELECTonthisremote
afterenteringthechannelnumber.
PROBLEM: Tried Searching ForYour Code methodand stillcould
not find a workingcode.
SOLUTION: Clear the device key as follows:Press and hold SET until
the LED (red light)blinks twice,then release.Next enter
9 - 9 -2.Then press the device key to beclearedtwice.
Now repeat the Searching ForYour Code methodon
page9.
PROBLEM: CH▲ andCH▼ do not work for yourRCA TV.
SOLUTION: Due to RCA design (1983-1987),only the original
remotecontrol will operate these functions.
PROBLEM: No remote control of volume.
SOLUTION: See ChangingVolume Lock on page 13 to lock/unlock
volume.
For additional information:
• Internet:http://www.oneforall.com
URC4021 manual new IC:CTGAE4P 4021 manual booklet New IC 4/13/09 3:38 PM Page 15