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20 Troubleshooting
The following table describes some common problems you can encounter when using your TV.
Consider the proposed solutions before you call for service.
Symptom Possible solutions
No display on
screen
Verify that the power cord is properly connected into the mains
socket and into the TV.
If the power cord is correctly inserted but there is no power, per-
form the following steps:
Disconnect power cord or wall plug
Wait for 60 seconds and then re-insert plug
Switch on the TV
Press the
key on the remote control
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Poor reception
(snow)
Verify that the aerial is connected to the TV and to the wall aerial
socket.
Manually tune your picture as described in Manual Store on page 10.
Verify that you have chosen the right TV system. For information
about TV systems, see Manual Store on page 10.
Check the signal strength by pressing the
key
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No picture Verify that the supplied cables are connected properly
Verify that you have selected the correct source.
Verify that the child lock is not activated.
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No sound on
certain channels
Ensure that you have chosen the right TV system. For information
about TV systems, see Manual Store on page 10.
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No sound Verify that the volume is not at the minimum.
Verify that the mute (
) mode is not on. If mute mode is on, press
the key to turn it off.
Verify that the TV is connected correctly to the peripheral equip-
ment.
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Foreign language
in the TV menus
Press the
key to exit the menu.
Press the key.
Press the
key repeatedly to select the fourth item on the menu.
Press the key twice.
Press the Î ï keys to select correct language.
Press the
key to confirm selection.
Press the key to exit menu.
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