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Remote control operation is not possible.
The rear panel control input jack on the player is being
used.
\ Point the remote control at the component that
the player is connected to (page 20).
The remote control is too far from the player, or the
angle with the remote sensor is too wide.
\ Be sure to operate the remote from a location
within its operating range (page 8).
The batteries are exhausted.
\ Replace the exhausted batteries with all new
batteries (page 8).
Audio is not output or is distorted.
The Setup screen Audio 1 menu [96 kHz PCM Out]
setting is set to “96 kHz”.
\ On DVDs that contain copy protection, it may not
be possible to play back the audio at 96 kHz.
When this type of disc is encountered, even if “96
kHz” is selected, the player automatically outputs
the digital audio output at a compressed rate of 48
kHz. This is not a malfunction.
\ The “4:3 (Letter Box)” screen setting is selected.
Even if “96 kHz” is selected, the player automatically
downsamples the audio to a compressed rate of 48
kHz. This is not a malfunction.
\ Be sure to make analog audio connections as well
as digital connections (pages 17 and 18).
The disc is dirty.
\ Refer to “Disc Care” (page 62).
The connection plugs are not inserted fully into the
terminals or are not connected.
\ Check that all connection plugs are firmly inserted.
The connection plug or terminal is dirty.
\ Check that the plugs and terminals are wiped
clean of dirt, etc.
Audio cable connection is wrong.
\ Check to make sure that the audio cables are
connected correctly (pages 17 and 18).
Connection is made to the stereo amplifier‘s PHONO
input terminal.
\ Change connection to any input terminal except
PHONO.
The pause mode is engaged.
\ Press PLAY 3 or PAUSE 8 to exit the pause
mode.
Stereo amplifier operation is incorrect.
\ Check input (CD, AUX, etc.) selector to determine
if it is selected for DVD playback.
Noticeable difference in DVD and CD volume.
DVDs and CDs use different recording methods.
\ This is not a malfunction.
Audio mix does not sound right or sounds
incomplete (for example, the dialog of the actors
cannot be heard).
Audio output selection is incorrect.
\ When 5.1 channel audio output is selected, the
front right (R) and left (L) audio channels are
output from the 2 channel jacks. Similarly, when 2
channel audio output is selected, the stereo
channels are output from the front right (R) and
left (L) audio channels of the 5.1 channel jacks.
Check that the correct output is selected (page 32).
Caution
Static electricity or other external influence may cause
malfunctioning of this unit. In this case, unplugging
the power cord and then re-plugging it in will usually
reset the unit for proper operation. If this does not
correct the problem, please consult your nearest
PIONEER service center.