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Troubleshooting
Before calling for repair service, check the following items for possible remedies to the encountered
symptoms.
Symptoms Checkitem
"Ghost"or doubleimages _'*_Thismaybe causedbyobstructionto the antennaduetohigh rise buildingsor hills.
Usingahighlydirectionalantennamayimprovethe picture.
Nopower _'*Checkthatthe ACpowercordispluggedintothemainssocket.
_'*Unplugthe power cord, wait for 60 seconds. Then re-insert plug into the mains
socketandturn ontheunitagain.
Nopicture
_'*_Checkantennaconnectionsatthe rearof the unittosee ifit is properly
connectedto the unit.
_'*Possiblebroadcaststationtrouble.Tryanotherchannel.
_'*_Adjustthe contrastand brightnesssettings.
_'*ChecktheClosed Captionscontrol.SomeTEXT modescouldblockthescreen.
_*Selecta correct input.
_'*_lsa non-compatiblesignalbeinginput?
Good picturebut no sound 9Increase the VOLUME.
_'*Checkthatthe unitis notmuted.
_'*_Checkthatthe SpeakeriteminSOUNDmenu isset to ON.
Goodsound but poorcolor •Adjust thecontrast,color and brightnesssettings.
Poorpicture
Horizontaldottedline
Televisionnot respondingto
remotecontrol
_'*Sometimes,poor picturequalityoccurswhenan activatedS-VHScameraor
camcorderis connectedwhile anotheractivatedperipheralis connected.Inthis
case,switch off oneof theperipherals.
_'*_Checkwhether theroom istoobright.
_'*_Thismaybe caused byelectricalinterference(e.g. hairdryer,nearbyneonlights,
etc.).
_'*_Turnoffthe equipment.
_'*Checkwhether thebatteriesare working.Replaceif necessary.
_'*Cleantheremote controlsensorlenson the unit.
_'*Donotusethe remotecontrolunderstrong or fluorescentlighting.
_'*_Thebatteriesshouldbe insertedwith polarity (+,-) aligned.
Snowypictureand noise _'*_Checktheantennaconnection.
Unstableor not
_'*_Checkifyou haveselectedthe correctVGA modeinyour PC.
synchronizedVGA picture
Nooutputfromone ,_'*_AdjustBalancein the SOUNDmenu.
ofthe speakers
Controlbuttons do notwork. ,_'*Unplugthepowercord,waitfor60seconds.Thenre-plugthepowercordandturnon
theunitagain.
_. Do notuse inhot and cold rooms (locations)
•When theunitisused in rooms(locations)with lowtemperature, thepicture mayleavetrails orappear slightlydelayed. This isno1
a malfunction,and the unitwill recoverwhenthetemperaturereturns tonormal.
• Donotleavetheunitin ahotor coldlocation.Also,do notleavethe unitina locationexposed todirect sunlightornear aheater,as
this maycausethecabinettodeform andthe LCDpanel to malfunction.
(Storagetemperature: 0°Cto +50°C; Working temperature: 5°C to+40°C )
Note:
If yourproblemis notsolved,turnyour unitoff and thenon again once.
Never attemptto repair a televisionyourself. 38