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© Polycom, Inc. vii
Adding My Information ...............................................................................................................5 - 7
Requesting Technical Support from the Global Management System Administrator .......5 - 8
Setting Up SNMP ..................................................................................................................................5 - 9
Downloading MIBs .......................................................................................................................5 - 9
Configuring for SNMP Management .......................................................................................5 - 10
Chapter 6 - System Usage and Statistics
Call Summary ........................................................................................................................................6 - 2
Call Statistics ..........................................................................................................................................6 - 3
Call Status ..............................................................................................................................................6 - 4
Recent Calls ............................................................................................................................................6 - 5
Call Detail Report .................................................................................................................................6 - 6
Information in the Call Detail Report .........................................................................................6 - 6
Call Detail Report Archives .........................................................................................................6 - 9
Chapter 7 - Diagnostics and General Troubleshooting
Sending a Message ................................................................................................................................7 - 2
System Screens Quick Reference ........................................................................................................7 - 2
Diagnostic Screens ................................................................................................................................7 - 3
General Troubleshooting .....................................................................................................................7 - 8
Power and Start-up .......................................................................................................................7 - 8
Remote Control ..............................................................................................................................7 - 9
Access to Screens and System ......................................................................................................7 - 9
Calling ...........................................................................................................................................7 - 11
Display ..........................................................................................................................................7 - 13
Audio .............................................................................................................................................7 - 15
Error Indications ..........................................................................................................................7 - 17
System Lights ...............................................................................................................................7 - 18
Network Interface Lights ............................................................................................................7 - 18
How to Contact Technical Support ..................................................................................................7 - 19
By Telephone ................................................................................................................................7 - 19
By Internet ....................................................................................................................................7 - 19
Appendix
Cable Descriptions and Drawings....................................................................................... Appendix - 1
LAN Cable ......................................................................................................................Appendix - 2
Composite Video Cable ................................................................................................ Appendix - 2
Port Usage .............................................................................................................................. Appendix - 3
Q.850 Cause Codes ...............................................................................................................Appendix - 4
Safety and Legal Notices
Index