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62 Chapter 5
Sound okay, picture poor
• Check antenna and video connections. Make sure all of the cables are firmly connected to the jacks and
they’re not damaged.
•Try adjusting sharpness function to improve weak signals. Go to page 46 for more instructions.
•Press the FORMAT button repeatedly to view the picture in different video formats. Analog channels may
look better when you use the Normal video format (the video format appears on the right side of the
channel banner).
Black box appears on the screen
• Closed-captioning might be on. Check the Caption Display control panel in the Preferences menu. Go to
page 55 for more instructions.
The Remote Control Doesn’t Work
• Something might be between the remote and the remote sensor on the component. Make sure there is a
clear path.
• Maybe the remote isn’t aimed directly at the component (TV or VCR) that you’re trying to operate.
• Maybe remote is not in TV Mode. Press the TV button so the remote controls the TV.
• Maybe batteries in remote are weak, dead, or installed incorrectly. If batteries are weak, you will not be
able to activate backlighting on the remote; instead, backlight will blink once when activated. Put new
batteries in the remote. (Note, if you remove the batteries, you may have to reprogram the remote to
operate other components.)
Problems with V-Chip/Parental Controls
The rating limits don’t work
•You must lock the settings. Go to the Main Menu (press MENU on your remote), select Parental Controls,
select Lock TV.
I don’t remember my password and I want to unlock the TV
• If you forget your password, put the remote in TV mode. Simultaneously press and hold MENU/OK on the
television and VOL down on the remote for 3 seconds. Nothing appears on the screen, Parental Controls
simply unlock and you can re-enter a password via Lock TV.
The V-Chip won’t let me watch a program even though it’s not rated as violent.
• Maybe the movie was given an NR (Not Rated) status. After you block movie ratings, you must set V-Chip
Unrated to View separately in order to view movies with an NR rating.
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