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Troubleshooting
The DSS
®
System Test allows you to run a basic diagnostics check
on your DSS
®
system. If you are experiencing any trouble with
your system, run the system test.
Make sure that
• All connections—jacks, cables, etc. are correctly in place. See
the section, Connecting Your DSS
®
Receiver, for more
information.
• There are batteries in the remote, and that they are working
correctly.
• The access card is installed in the receiver.
Running the System Test
Follow these steps to run the diagnostics system test on your
system.
1. Turn on your TV and the DSS
®
receiver.
2. Press DSS to put remote in DSS
®
system mode, then press
MENU•SELECT to bring up the Main menu.
3. Point to and select Options.
4. Point to and select System Options.
5. Point to and select System Test.
6. If your system does not pass the system test, check any of
these potential trouble areas: cabling, pointing the satellite
dish, phone connection, and access card.
7. If you continue to have problems, call 1-800-679-4776.