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Problems and troubleshooting
Use the following check list for troubleshooting when you have problems with your TV/DVD. Consult your local
dealer or service outlet if problems persist.
Be sure all connections are properly made when using with other units.
SYMPTOMS I POSSIBLE SOLUTIONS I PAGE •
POWER
• Make sure the power cord is plugged in.
TV/DVD does not operate. • Power is off, check fuse or circuit breaker. 12
• Unplug unit, then plug it back in.
TV BROADCAST RECEPTION
• Station or Cable TV experiencing problems, tune to another station. 16, 17
Poor sound or no sound. • Check Volume adjustments or muting. 16, 17
• Check for sources of possible interference. 39
• Station or Cable TV experiencing problems, tune to another station. 16, 17
Poor picture or no picture. • Check antenna or Cable TV connections, reorient antenna. 13, 14
• Check for sources of possible interference. 39
• Check picture control adjustments. 21
Poor reception on some • Station or Cable TV experiencing problems, tune to another station. 16, 17
channels. • Station signal is weak, reorient antenna to receive stronger station. 13
• Check for sources of possible interference. 39
• Station or Cable TV experiencing problems, tune to another station. 16, 17
• Make sure channels are set into memory. 15
Poor color or no color. • Check picture control adjustments. 21
• Check antenna or Cable TV connections, reorient antenna. 13, 14
• Check for sources of possible interference. 39
• Station or Cable TV experiencing problems, tune to another station. 16, 17
• Make sure channels are set into memory. 15
Picture wobbles or drifts.
• CableTV company is scrambling signal.
• Check antenna orientation. 13
• Check all CableTV connections. 14
No Cable TV reception. • Set Signal Type option to the "Cable" mode. 15
• Station or Cable TV system problems, try another station. 16, 17
Horizontal or diagonal • Check antenna connections, reorient antenna. 13
bars on screen. • Check for sources of possible interference. 39
No reception above • Make sure Signal Type option is in the appropriate mode. 15
channel 13. • If using antenna, check UHF antenna connections. 13
• No broadcast on station tuned. 16, 17
TV shuts off. • SleepTimer is set. 17
• Power interrupted.
• TV station experiencing problems or program tuned is not closed 16, 17
Closed - Caption is not captioned. Try another channel.
activated. • Check CableTV connection or VHF/UHF antenna, reposition or 13, 14
rotate antenna.
• Set Closed caption in the menu. 20
Display is not shown in • Select proper language in the menu options. 15
_your language. •
• The LCD panel is a very high technology product, giving you fine picture details. Occasionally, a few non-
active pixels may appear on the screen as a fixed point of blue, green or red. Please note that this does not
affect the performance of your product.