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The Explorer eClub is an online club that
provides news and “what’s up” information
about the Explorer 3270HD Set-Top and
offers you a chance to win prizes.
Your serial number and MAC address are
located on a label on the back of your set-
top. You must know your serial number in
order to receive digital cable services. In
addition, Scientific-Atlanta may need to
know your serial number to provide
technical assistance.
Where’s the Serial Number and MAC Address?
Use the space provided here to record your
set-top serial number and MAC address:
Serial Number: __________________
MAC Address: __________________
What Are My Device Codes?
Your IR Blaster and your remote control
use codes to operate various other devices,
such as a TV, VCR, or DVD player. After
you program these codes (later in this
guide), you should record the codes here
for future reference.
VCR Commander Service code:_________
Remote Control codes:
AUX:__________ VCR:__________
TV:____________ CBL:__________
Who Do I Call To Set Up My Service?
When you connect your set-top to your
HDTV, you must contact your cable service
provider and ask them to turn on cable
services for your set-top. In addition, you
may need to contact your cable service
provider for troubleshooting or other
issues. Record the phone number for your
cable service provider here:
____________________________________
If you believe that your equipment needs
repair or replacement, contact Scientific-
Atlanta at 1-866-212-2141.
What Is The Explorer eClub?
To join the Explorer eClub, you must know
the serial number of your set-top. You can
access the Explorer eClub on the Internet at
the following web address:
www.scientificatlanta.com/explorerclub
0003B4287797
SABDQXTLT N0006246618
Serial Number
MAC Address