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Enjoying 3D image viewing
Troubleshooting - 3D Images
Problem Possible solution
• 3D images are not displayed. • Is “3D auto change” set to “No”? Press 3D to switch to 3D mode.
• If “3D auto change” is set to “Yes” but no 3D images are displayed, check the display format of the
content being viewed. Some 3D image signals may not be recognized as 3D images automatically.
Press 3D to select the appropriate display format for the 3D image.
• Are the 3D glasses set to 3D mode?
• Is there an obstacle between the 3D glasses and the TV, or is something covering the infrared
receiver on the 3D glasses? The 3D glasses operate by receiving a signal from the TV. Do not place
anything between the 3D infrared emitter on the TV and the infrared receiver on the 3D glasses.
• The 3D glasses turn off
automatically.
• Is there an obstacle between the 3D glasses and the TV, or is something covering the infrared
receiver on the 3D glasses? The 3D glasses turn off automatically after three minutes if no signal
is received from the TV. Do not place anything between the 3D infrared emitter on the TV and the
infrared receiver on the 3D glasses.
• Switching the 3D glasses button to
2D or 3D does not cause the LED
light to green.
• Is the battery in the 3D glasses exhausted? If the LED light does not light after pressing the power
button for more than one second, the battery is exhausted. Recharge the battery via mini USB
connector.
3D glasses lenses
• Do not apply pressure to the lenses of the 3D glasses. Also, do not drop or bend the 3D glasses.
• Do not scratch the surface of the lenses of the 3D glasses with a pointed instrument or other object. Doing so may
damage the 3D glasses and reduce the quality of 3D images.
• Use only the cloth provided with the 3D glasses to clean the lenses.
3D glasses infrared receiver
• Do not allow the infrared receiver to become dirty, and do not attach stickers to or otherwise cover the infrared receiver.
Doing so may prevent the receiver from operating normally.
• If the 3D glasses are affected by other infrared data communication equipment, 3D images may not be displayed
correctly.
Caution during viewing
• Do not use devices that emit strong electromagnetic waves (such as cellular phones or wireless transceivers) near the
3D glasses. Doing so may cause the 3D glasses to malfunction.
• The 3D glasses cannot operate fully at extreme high or low temperatures. Use them within the specified usage
temperature range.
• If the 3D glasses are used in a room with fluorescent lighting (50/60 Hz), the light within the room may appear to flicker.
In this case, either darken or turn off the fluorescent lights when using the 3D glasses.
• Wear the 3D glasses correctly. 3D images will not be correctly visible if the 3D glasses are worn upside down or back-
to-front.
• Other displays (such as computer screens, digital clocks, and calculators) may appear dark and difficult to view while
wearing the 3D glasses. Do not wear the 3D glasses when watching anything other than 3D images.
• If you lie on your side while watching the TV with 3D glasses, the picture may look dark or may not be visible.
• Be sure to stay within the viewing angle and optimum TV viewing distance when watching 3D images. Otherwise, you
may not be able to enjoy the full 3D effect.
• The 3D glasses may not work properly if there is any other 3D product or electronic device turned on near the glasses
or TV. If this occurs, turn off the other 3D product or electronic device or keep the device as far away as possible from
the 3D glasses.
• Stop using this product in any of the following situations:
– When images consistently appear doubled while you are wearing the 3D glasses.
– When you have difficultly perceiving the 3D effect.
• If the 3D glasses are faulty or damaged, stop using them immediately. Continued use of the 3D glasses may cause eye
fatigue, headaches and illness.
• If you have any abnormal skin reaction, stop using the 3D glasses. In very rare instances, such reactions may be due to
an allergic reaction to the coating or materials used.
• If your nose or temples become red or you experience any pain or itchiness, stop using the 3D glasses. Pressure
caused by long periods of use may lead to such reactions and may result in skin irritation.
• You may not be able to use several menu items while you are watching the TV in 3D mode.
• You cannot use the 3D function in radio or data mode.
NOTE
• These 3D glasses are only for use with SHARP LCD TVs supporting 3D.
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