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Troubleshooting
Symptom
No power.
The power is on, but
the DVD/VCR Receiver
does not work.
No picture.
No sound.
The playback picture is
poor.
The DVD/VCR Receiver
does not start playback.
Forward Skip is not avail-
able during DVD playback.
The remote control
does not work properly.
Cause
The power cord is disconnected.
No disc is inserted.
No tape is inserted.
The TV is not set to receive DVD/VCR
Receiver signal output.
TV/VIDEO mode for DVD/VCR
Receiver is set to TV.
The video cable is not connected
securely.
The connected TV power is turned off.
The equipment connected with the
audio cable is not set to receive
DVD/VCR Receiver signal output.
The audio cables are not connected
securely.
The power of the equipment connected
with the audio cables is turned off.
The disc is dirty.
Tape heads are dirty.
Tape is a rental or was recorded on
another VIDEO.
No disc is inserted.
No tape is inserted.
An unplayable disc is inserted.
The disc is placed upside down.
The disc is not placed within the guide.
The disc is dirty.
The Rating level is set.
The current chapter is last of the current
title.
The remote control is not pointed at the
remote sensor of the DVD/VCR Receiver.
The remote control is too far from the
DVD/VCR Receiver.
There is an obstacle in the path of the remote
control and the DVD/VCR Receiver.
The batteries in the remote control are
exhausted.
This remote control uses the same
buttons for VIDEO and DVD functions
(ex. PLAY).
Correction
Plug the power cord into the wall outlet
securely.
Insert a disc or tape. (Check that the
disc or tape indicator in the display
window is lit.)
Select the appropriate video input mode
on the TV so the picture from the
DVD/VCR Receiver appears on the TV
screen.
Press the TV/VIDEO button on the
remote control repeatedly to choose
VIDEO mode. TV indicator disappears
in the display window.
Connect the video cable securely.
Turn on the TV.
Select the correct input mode on the
audio receiver so you can listen to the
sound from the DVD/VCR receiver.
Connect the audio cables securely.
Turn on the equipment connected with
the audio cables.
Clean the disc.
Clean video heads.
Use CH/PRESET (+/–) for manual track-
ing adjustment while tape is playing.
Insert a disc or tape. (Check that the
disc or tape indicator in the display
window is lit.)
Insert a playable disc. (Check the disc
type, color system, and Regional code.)
Place the disc with the playback side down.
Place the disc on the disc tray correctly
inside the guide.
Clean the disc.
Cancel the Rating function or change
the rating level.
Move to next title using DVD on-screen
display (See page 20).
Point the remote control at the remote
sensor of the DVD/VCR Receiver.
Operate the remote control within 7 m
(23 ft).
Remove the obstacle.
Replace the batteries with new ones.
When using a VIDEO, first press the
VIDEO button. When using a DVD, first
press the DVD button.
Check the following guide for the possible cause of a problem before contacting service.