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Additional Information
Troubleshooting
Sound
There is no sound.
/ Check that the player is connected securely.
/ The audio connecting cord is damaged. Replace it
with a new one.
/ Make sure you connect the player to the audio
input connectors on the receiver (amplifier) (page
10).
/ Make sure you turn on the TV and the receiver
(amplifier).
/ Make sure you select the appropriate position on
the receiver (amplifier) so that you can listen to the
sound from the player.
/ The player is in pause mode or in Slow-motion
Play mode. Press · to return to normal play
mode.
/ Fast forward (FF1 or FF2) or fast reverse (FR1 or
FR2) is performed. Press · to return to normal
play mode.
/ Check the speaker connections and settings (pages
12, 65). Refer to the operating manual of your
receiver (amplifier).
/ When you play the Dolby Digital sound tracks and
attempt to output from the DIGITAL OUT
connectors, set “DIGITAL OUT” to “ON” in the
setup display. Otherwise no sound will come out
from the DIGITAL OUT connectors (page 64).
/ When you play the DTS sound tracks, no sound
will come out from the LINE OUT, 5.1CH
OUTPUT and PHONES connectors (page 65).
Sound noise is heard.
/ Clean the disc.
/ When you play the DTS sound tracks on a CD,
sound noise will come out from the LINE OUT,
5.1CH OUTPUT and PHONES connectors (page
65).
Sound distortion occurs.
/ In the setup display, set “AUDIO ATT” in “AUDIO
SETUP” to “ON” (page 63).
The sound loses stereo effect when you play a
VIDEO CD or a CD.
/ Set “AUDIO” to “STEREO” in the Control Menu
display (page 38).
/ Make sure you connect the player appropriately
(pages 8, 10, 12).
The surround effect is difficult to hear when you
are playing a Dolby Digital sound track.
/ Check the speaker connections and settings (pages
12, 65). Refer to the operating manual of your
receiver (amplifier).
/ Depending on the DVD, the output signal may not
be the entire 5.1 channel but monaural or stereo
even if the sound track is recorded in Dolby Digital
format.
The sound comes from the center speaker only.
/ Depending on the disc, the sound may come from
the center speaker only.
/ Set “VIRTUAL 3D SURROUND“ to “OFF,” “VES
A” or “VES B” in the Control Menu display (page
48).
Operation
The remote does not function.
/ Remove any obstacles between the remote and the
player.
/ Use the remote near the player.
/ Point the remote at the remote sensor g on the
player.
/ Replace all the batteries in the remote with new
ones if they are weak.
/ If you operate the player from the TV using the S-
link connection, connect the S-link plug to the S-
link connector of the TV (page 8).
The disc does not play.
/ There is no disc inside (“Insert disc.” appears on
the TV screen).
Insert a disc.
/ Insert the disc correctly with the playback side
facing down on the disc tray.
/ Clean the disc.
/ The player cannot play CD-ROMs, etc. (page 5).
Insert a DVD, a VIDEO CD, or CD.
/ Check the region code of the DVD (page 4).
/ Moisture has condensed inside the player. Remove
the disc and leave the player turned on for about
half an hour (page 6).
/ The selected disc is not included in the current
folder.