Filter
Top Products
Additional Information
77
US
Troubleshooting
Check whether the POWER indicator is flashing in red or “PROTECT” appears in the front
panel display.
When POWER is flashing or “PROTECT” appears
The self-diagnosis function is activated.
1 Count how many times POWER flashes every two seconds and check if any LED lights blink or any
messages or letters/numbers appear in the front panel display.
For example, the indicator flashes three times, then there is a two second break, followed by another three flashes, etc.
2 Press POWER on the system to switch it off, disconnect the AC power cord (mains lead), and inform
your dealer or Sony service center of how the indicator flashes (number of flashes), or any messages
or letters/numbers that appear in the front panel display.
When POWER is not flashing or “PROTECT” does not appear
1 Check the items in the tables below.
2 If the problem still persists, have your system serviced by qualified service personnel.
Note that if service personnel changes some parts during repair, these parts may be retained.
Power
Problem Cause/Remedy
The power is not turned on
• Check that the AC power cord (mains lead) is connected securely.
The system turns off
automatically
• The sleep timer is activated (page 15).
Picture
Problem Cause/Remedy
No picture (screen is dark) and
no sound
• Connect the system to the AC power source (mains), and press POWER on
the system.
• If the POWER indicator turns off, press POWER.
• If you connect video equipment to the S VIDEO input of the system, set
[Auto YC] to [On] in the [Setup] settings (page 45).
No picture or no menu
information from equipment
connected
• Check that the optional equipment is on and press INPUT on the remote (or
INPUT SELECT on the system) repeatedly until the correct input label is
displayed on the screen.
• Check the connection between the optional equipment and the system.
Distorted picture
• Check if any connected optional equipment is installed in front of the
system or beside the system. When installing optional equipment, leave
some space between the optional equipment and the system.
Stripe noise during playback/
recording of a VCR
• Video head interference. Keep your component away from the system.
• Leave a space of 30 cm (1 ft) between your component and the system to
avoid noise.
• Avoid installing your component in front of the system or beside the system.
Some tiny black points and/or
bright points on the screen
• The picture of a display unit is composed of pixels. Tiny black points and/or
bright points (pixels) on the screen do not indicate a malfunction.
Continued