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No sound/Noisy sound
Good picture, no sound • Check the volume control.
• Press
MUTING
or
VOL +
so that “Muting” disappears from the screen (see page
21).
• Disconnect your headphones.
• When using HDMI input with Super Audio CD or DVD-Audio, DIGITAL OUT
(Optical) may not provide an audio signal.
• For HDMI equipment, confirm that the audio output setting of the connected
equipment is set to PCM. This TV’s HDMI inputs support PCM 32, 44.1 and 48
kHz, 16, 20 and 24bits.
Audio noise • Make sure that the antenna is connected using a 75-ohm coaxial cable.
• Keep the antenna cable away from other connecting cords.
• To avoid TV interference, make sure to use an undamaged antenna cable.
Memory Stick
Some photo images or music
files cannot be displayed in the
List View
• The files other than JPEG in photo or MP3 in music will not be shown on the
screen.
• The limit of files available is 1,000 files. Files are populated based on
timestamp from the memory stick. If there are files other than JPEG in photo or
MP3 in music, they will be included in the 1,000 file limitation, but they will
not be shown on the screen.
Photo images or Music files in
Memory Stick cannot be
played
• The Memory Stick functionality on this TV is designed to be compatible with
various Sony brand digital cameras, but not all. Sony cannot guarantee or assure
compatibility with all formats or products (see page 29).
Photo images appear grainy • Photo images appear magnified and grainy depending on the quality of the file.
Photo images appear small in
the screen
•Set Display Size to Expanded.
• Photo images cannot be displayed full-screen depending on the resolution or
aspect ratio of the file.
Photo images take time to
display
• Some photo images take time to display depending on the image dimensions,
file size and number of files.
General
Wide Mode changes
automatically
• The current Wide Mode setting is automatically replaced with the 4:3
Default setting when you change the channel or video input, if 4:3 Default in
the Screen settings is set to other than Off. If you want to lock in Wide Mode
selected with WIDE on the remote control, set 4:3 Default to Off in the
Screen settings (see
page 22
).
• Check the Auto Wide option in the Screen settings (see page 34).
Suddenly the picture gets
smaller
• The picture gets smaller during the commercials, this is due to the method the
provider broadcasts their contents. When HD content channels switch to SD
definition content (commercials), the picture may be small with a black border.
“Black box” on screen • You have selected a text option and no text is available (see page 38). To turn off
this feature, set the CC Display option to Off. If you were trying to select
closed captioning, select CC1 instead of Text1-4.
Black bands appear at the
edges of the screen
• Some wide screen programs are filmed in aspect ratios that are greater than 16:9
(this is especially common with theatrical releases). Your TV will show these
programs with black bands at the top and bottom of the screen. For more
details, check the documentation that came with your DVD (or contact your
program provider).
• Programs in 4:3 aspect ratio will have bands on left and right sides of the
screen.
Certain programs on DVD or
other digital sources display a
loss of detail, especially during
fast-motion or dark scenes
• This is due to the digital compression of the source content used by certain
digital broadcasts and DVDs which may cause your TV’s screen to display less
detail than usual, or cause artifacts (small blocks or dots, pixelations) to appear
on your screen. These signal compressions are more visible and are dependent
on the clarity and resolution of the television.
Condition Explanation/Solution