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Troubleshooting Tables
49
Appendix C – Troubleshooting
Troubleshooting Tables
Problem Solution
LCD does not show
anything when you touch
it or press the hardware
buttons.
Batteries may be dead. Replace the
batteries with 4 new AAA Alkaline
Batteries (page 5). Check that the
batteries are properly installed.
The SRC-3810/3815
doesn’t operate a device.
Make sure that the desired device
screen on the SRC-3810/3815 LCD
panel has been selected.
Move closer to the device. The
maximum operating distance is
approximately 30 feet.
Ensure that you are aiming the SRC-
3810/3815 directly at the device and
that there are no obstructions
between the SRC-3810/3815 and the
device.
Ensure programming with the
learning function (page 20) or using
the manufacturer codes (page 18)
has been properly done. Re-teach
the button.
In IR mode:
Move closer to the device. The
maximum operating distance is
approximately 30 feet.
Ensure that you are aiming the SRC-
3810/3815 directly at the device and
that there are no obstructions
between