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Troubleshooting Tables
51
Macro does not work. Be sure to aim the SRC-3810/3815 at the
devices while the macro commands are
being sent.
Macro was not properly set up. Repeat
macro set-up procedure (page 27).
IR LEARNING is not
successful.
Replace batteries in the SRC-3810/3815
and the remote you are trying to
configure.
Keep distance between remotes to
about 2~4 inches.
Do not learn near an incandescent lamp.
Memory capacity is full (48 keys for each
of 16 models).
The learning process has no errors, but
you still can’t control your AV devices:
repeat the learning procedure again. If
you still can’t solve the problem, use the
debug code feature and email codes to
SUNWAVE (page 24).
Original remote might not be compatible
with learning procedure.
A button of your
existing remote
performs two or more
functions
Some remotes issue multiple commands
when a button is held down. Please be
sure to teach different buttons of SRC-
3810/3815 for these different commands.
Each button of SRC-3810/3815 can only
learn one command.
The LCD screen turns
off.
The SRC-3810/3815 is preset
automatically to switch the LCD off after
the Power Down time. Just tap the
POWER button or Backlight button to turn
the SRC-3810/3815 back on again. You
can also reset the Power Down time
period (page 38).