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TROUBLESHOOTING(FAQ)
I can’t turn on DVR.
What is the correct jumper setting
for using a single hard disk drive?
Single master without slave. Most of HDD drives
come with the jumper setting as a master without
slave so you may not need to change the jumper
setting after you purchase HDD and install it into
DVR. Check the documentation that came with your
hard drive.
Can I install two hard drives in DVR?
Yes. DVR supports Max. 3 hard disk drives.
How can I erase all data on the hard
disk drive?
Select ‘FORMAT’ option on the “BASIC SETTING
/HDD” in SETUP menu.
How can I reset DVR to the factory
default setting?
Select the ‘set factory default’ from “PASSWORD &
PARAMETER/PARAMETER” in SETUP menu.
I see nothing after I turn on DVR.
Check the camera input and video output connection
on DVR rear panel. If you can’t find any problem with
these connections, check whether the camera power
cable is firmly connected.
Check “PRIVACY - On” in BASIC SETTING/CAMERA
REGISTRATION menu.
I forgot my password. What should
I do?
If you forget your password, press the factory RESET
button on the rear panel with a straight clip for about
3 seconds. The default password see “PASSWORD &
PARAMETER/PASSWORD” in SETUP manual.
How do I record?
Using the Time Record and Motion Record from
“BASIC SETTING/RECORDING SCHEDULE/
RECORDING MODE” SETUP menu.
Press the PANIC button on the remote controller or
REC button on the front panel.
What does that Event mean? That means Motion, Log-in, Video-loss event activity.
DVR is not record.
Check “BASIC SETTING/HDD/OVERWRITING-Yes”
and check “BASIC SETTING/RECORDING
SCHEDULE” in SETUP menu.
I can not hear AUDIO.
Press Mute button with the remote controller.
Check connection with audio cable.
Check the power connection of output device.
Is it possible to backup the wanted
section of video during the playback?
Yes, select starting and ending time, then use the
Backup to save.
Can USB memory stick be used? Yes.
Can I record everything 24hours
7days a week without stopping?
Yes. On ‘Recording Schedule’ on the SETUP menu,
select “Time Lapse” and “Every”.
I can not see OSD.
Press OSD button with the remote controller.
Check OSD setting in “DISPLAY/OSD” SETUP menu.
I hear beeping continuously at DVR.
Check connection between camera and DVR.
Check the power connection of camera.
Check if HDD gets full.
DVR stopped for recording.
Check HDD space.
Set ‘OVERWRITING-On’ in “BASIC SETTING/HDD”
SETUP menu.
Remote controller is not work.
Confirm and change whether battery of remote
controller was consumed.
Set by equal ID in case DVR and remote controller
ID do not fit each other.
For more detail. See “TECHNICAL SETTING
/REMOTE CONTROLLER” in SETUP manual.
QUESTION
ANSWER
DEVICE
VIDEO
&
AUDIO
RECORDING
&
PLAYBACK
ETC.
Check power cord connection.
Check the power source of outlet.
APPENDIX