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Operating Instruction Book
TU-HDT104A
29
WARRANTY
1. The product is warranted for 12 months from the date of purchase. Subject to the conditions
of this warranty Panasonic or its Authorised Service Centre will perform necessary service on
the product without charge for parts or labour if, in the opinion of Panasonic, the product is
found to be found to be faulty within the warranty period.
2. This warranty only applies to products sold by Panasonic Australia or its Authorised
Distributors or Dealers and only where the products are used and serviced within Australia or
it’s territories. Warranty cover only applies to service carried out by a Panasonic Authorised
Service Centre and only if valid proof of purchase is presented when warranty service is
requested.
3. This warranty only applies if the product has been installed and used in accordance with the
manufacturer’s recommendations (as noted in the operating instructions) under normal use
and reasonable care (in the opinion of Panasonic). This warranty covers normal office use on
office related products and normal domestic use on other products (but not rentals use) and
does not cover damage, malfunction or failure resulting from use of incorrect voltages,
accident, misuse, neglect, build-up of dirt or dust, abuse, maladjustment of customer controls,
main supply problems, thunderstorm activity, infestation by insects or vermin, tampering or
repair by unauthorised persons (including unauthorised alterations), exposure to abnormally
corrosive conditions or any foreign object or matter having entered the product.
4. If warranty service is required you should:
- Telephone Panasonic’s Customer Care Centre on 132600 for the name/address of the
nearest Authorised Service Centre.
- Provide a copy of your purchase receipt as proof of date of purchase.
- Send or bring the product to a Panasonic Authorised Service Centre. Please note that
freight to and / or from your nearest Authorised Service Centre must be arranged by you.
5. The warranties hereby conferred do not extend to any costs associated with the delivery,
handling, freighting, or transportation of the product or any part thereof or replacement of and
do not extend to any damage or loss occurring during, or associated with, transit.
Panasonic Authorised Service Centres are located in major metropolitan areas and most regional
centres of Australia, however, coverage will vary dependant on product. For advice on exact
Authorised Service Centre locations for your product, please telephone our Customer Care
Centre on 132600.
Unless otherwise specified to the consumer the benefits conferred by this express warranty are
additional to all other conditions, warranties, guarantees, rights and remedies expressed or
implied by the Trade Practices Act 1974 and similar consumer protection provisions contained in
legislation of the States and Territories and all other obligations and liabilities on the part of the
manufacturer or supplier and nothing contained herein shall restrict or modify such rights,
remedies, obligations and liabilities.
THIS WARRANTY AND THE PURCHASE DOCKET (OR SIMILAR PROOF OF PURCHASE)
SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES