BMC Software, Inc., Confidential and Proprietary Information
2-18 PATROL for BEA WebLogic User Guide
Back Up the Current Installation
Whether you are upgrading and migrating any customizations or simply
upgrading, back up the current PATROL installation before starting to
install. Follow these steps to back up the current installation:
Step 1 Shut down any PATROL Agents, Consoles, and related services that are
currently running.
Step 2 Ensure that no one is accessing any PATROL files or directories.
Step 3 Perform a full backup of the PATROL_HOME and PATROL_CACHE
directories; these are where PATROL executables and data are typically
stored. These directories are listed in
Table 2-3.
Remove PATROL for BEA WebLogic Files from PATROL_CACHE
You must remove the current PATROL for BEA WebLogic files from the
PATROL_CACHE directory for the console. If you do not, old product
files in
PATROL_CACHE are loaded instead of the newly installed files
from
PATROL_HOME.
Delete all PATROL for BEA WebLogic files with the following naming
patterns from
PATROL_CACHE\knowledge and PATROL_CACHE\psl:
• BEAWLS*
Upgrade Without Migrating Prior-version Customizations
Use this upgrade procedure if you made no customizations to a previous
versions, or you want to overwrite any customizations that you did make.
Table 2-3 PATROL Installation Directories to Back Up
Operating System Directory
Windows %PATROL _H OME% for agent and console installation directories
%PATROL_CACHE% for the console working cache
Unix $PATRO L_ HO ME for agent and console installation directories
$PATROL_CACHE for the console working cache
