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InformationHDMI Control FunctionPlaybackSetupConnectionsGetting Started Specications
ENGLISH
Some function may not be used in some operation status and this is not failure of the unit. Read the
description in this Owner’s Manual for details on correct operations.
The volume may differ from disc to disc. This is due to the differences in how the signals are recorded
on the disc, and is not a malfunction.
During programmed playback, it is not possible to perform random playback or to start playback from
the desired track or le.
Some functions are prohibited on some discs.
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Symptom Cause / Countermeasure Page
The unit is operated
by the remote control
of other DENON
products.
The unit is operated by the remote control of other DENON
products.
To avoid the unit being operated with the remote control of other
devices, set “Other Setup” – “Remote Control Setting” – “Receive
Legacy Remocon” to “Off” on the GUI menu.
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•
7, 31
31
Buttons do not work
or the unit stops
responding.
Operations may not be permitted by the disc.
The safety protection device may be activated. Unplug the power
cord once, and wait for 5-10 seconds and then plug it in again.
Refer to the instructions of the disc.
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Playable disc is not
read.
The pickup lens may be dirty. Before requesting servicing, try
cleaning the laser pickup with a commercially available lens
cleaner. (Do not use a cleaner with brush because it may damage
the lens.)
• –
Angle does not
switch.
If a BD-Video or DVD-Video does not record multiple angles,
angle cannot be switched. Also, multiple angles may be recorded
for specic scenes.
• 47
Playback does not
start when the title is
selected.
Playback may be prohibited by the viewing restriction setting.
Check the “Ratings” setting on the GUI menu.
• 29
The password for
rating level has been
forgotten.
On the GUI menu, perform the “Other Setup” – “Initialize”
procedure.
• 31
Troubleshooting
Symptom Cause / Countermeasure Page
No sound is heard or
the sound is hard to
hear.
Check the devices whose audio is connected and the speaker
connections.
Is the power of devices whose audio is connected turned on?
Is the input selection set to the input to which the DBP-4010UDCI
is connected?
Is the audio output properly selected?
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11 ~ 20
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13 ~ 20
Picture freezes
momentarily during
playback.
When the disc is scratched or contaminated with ngerprints, the
disc may not be played back correctly. Clean the disc or replace
with a non-scratched disc.
There may be a problem with the data recorded on the disc.
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•
6
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Playback does not
start even when
1 is
pressed, or starts but
stops immediately.
Is there condensation inside the player or on the disc? (Let set for
1 to 2 hours with the power off.)
When the disc is scratched or contaminated with ngerprints, the
disc may not be played back correctly. Clean the disc or replace
with a non-scratched disc.
Is the disc loaded upside-down? Load the disc properly, with the
side containing the signals to be played facing down.
Is an unplayable disc loaded?
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3
6
6
3, 4
Subtitles are not
displayed.
Subtitles cannot be displayed for BD-Video, DVD-Video or DivX
®
les that do not contain subtitles.
Is the subtitle setting “Off”? Use a disc menu or to set the
displayed subtitle.
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•
46
23
SD Memory Card
cannot be read.
The format of the card does not match to this unit or the card is
not compatible.
Is the playback media mode set to “SD CARD MODE”?
Select “SD CARD MODE” at
.
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•
31
34
No return to start-up
screen when disc is
removed.
There may be an internal error. Set the power to standby, wait
awhile, then turn the power back on.
• –
The set cannot be
operated with the
remote control unit.
Aim the remote control directly at infrared sensor window on the
front of the unit.
Operate within a distance of 7 meters from the remote control
sensor.
Remove the obstacle.
Replace the batteries with new ones.
Insert the batteries in the proper direction, checking the q and
w marks.
Make the signal code of the remote control match to the signal
code of the unit.
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7
7
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7
7
7