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4Troubleshooting
The troubleshooting matrix shown in Table 4-1 identifies some
trouble symptoms, their possible causes, and references to
troubleshooting solutions.
4.1 Causes and Remedies for
Common Operational Issues
There are a number of common issues that can affect the signal
reception quality or the operation of the TracVision S2. The
following sections address these issues and potential solutions.
4-1
Troubleshooting
54-0196 Rev. A
Table 4-1
Troubleshooting Matrix
Antenna non-functional X
No IRD status message X X X X X
No picture on TV set X X X X X X X
Intermittent picture for short intervals XXXX XX XX
System will not find satellite XXXX X XXXX
Snowy television picture X
IRD locks up X X
Picture jumbled, parts missing, freezing X X
Switchplate status indicator flashing fast X X X
System works at rest but not on the move X
Satellite coverage issue (Section 4.1.4)
IRD wiring (Section 4.2.1)
LNB assembly faulty (Section 4.3)
IRD faulty (Section 4.2.6)
Satellite signal blocked (Section 4.1.3)
Incorrect or loose RF connectors (Section 4.1.5)
AC power fluctuating (Section 4.2.2)
POSSIBLE CAUSE (AND SOLUTION)
SYMPTOM
EchoStar IRD commissioning (Section 4.2.4)
Failed IRD status check (Section 4.2.5)
Blown fuse or improper wiring (Section 4.1.1)
Dew or rain pooling on dome (Section 4.1.2)
Type of multiswitch used (Section 4.1.6)
Stationary use only (Section 4.1.7)
No IRD data connection (Section 4.2.3)