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Mitsubishi DLP™ Projection Television Limited Warranty
MITSUBISHI DIGITAL ELECTRONICS AMERICA, INC. (“MDEA”) warrants as follows to the original purchaser of this
television that if purchased from an authorized MITSUBISHI Audio/Video Dealer, should it prove defective by reason of
against defects arising from improper workmanship and/or material:
a. Parts. The lenticular (i.e. front picture) screen and/or the Diamond Shield™ is warranted against defects in materials
and workmanship for a period of thirty (30) days from the date of the original purchase at retail.. The VIP lamp and all other
parts (except any software incorporated into this television) are warranted for a period of one (1) year from the date of the
original purchase at retail. We will repair or replace, at our option, any defective part without charge for the part. Parts used
for replacement may be replaced with those of like kind and quality and may be new or remanufactured. Parts used for
replacement are warranted for the remainder of the original warranty period.
b. Embedded Software. MDEA warrants that all software incorporated into this television set (the “Embedded Software”)
will perform in accordance with the functional description of Embedded Software in all material respects, but MDEA does
not warrant that the Embedded Software is error-free. MDEA also does not warrant that the Embedded Software will
be compatible under IEEE 1394 AV/C and HAVi software standards with products produced by any other manufacturer.
The warranty contained in this section shall continue for a period of one (1) year from the date of the original purchase
at retail.. If, after prompt notice within the warranty period, MDEA determines that the Embedded Software has failed to
perform in accordance with such functional description in all material respects and if such failure is not due to accident,
misuse, modification or misapplication of the Embedded Software, then MDEA shall modify or replace the nonconforming
Embedded Software at no charge to you, which at MDEA’s sole discretion may be fulfilled by means of modification or
replacement software contained on a replacement media card for Customer installation. The foregoing shall be MDEA’s
sole obligation to you under this limited warranty. All rights under this limited warranty on the Embedded Software also
subject to your compliance with the terms of the Software License Agreement applicable to this television, and this limited
warranty on the Embedded Software shall be null and void if the Embedded Software is modified or changed in any manner
except as specifically authorized by MDEA.
c. Labor. For thirty (30) days after the original purchase at retail, we will repair or replace, at our option, the lenticular
screen if it proves defective. For certain items that are designed to be replaced by the consumer, including (but not limited
to) the Diamond Shield™ and/or some Embedded Software, the consumer is solely responsible for any replacement
labor. The VIP lamp is consumer replaceable and labor for replacement is not covered under warranty, please refer to the
Owner’s Guide for replacement procedures. Air filter cleaning is normal consumer required maintenance and labor for this
procedure is not covered under warranty, please refer to the Owner’s Guide for air filter cleaning procedures. For all other
parts, we will provide the labor for a warranty repair by an authorized MITSUBISHI service center without charge for one (1)
year from the original date of purchase at retail.
d. Notice. To obtain warranty service, you must notify an authorized MITSUBISHI service center of any defect within the
applicable warranty time period.
e. This DLP™ Projection Television uses a revolutionary technology, Digital Micromirror Device™, to create the screen
image. This technology creates the image using small dots, or picture elements (pixels). Your DLP Projection TV is
manufactured to a high level of performance and quality, in fact, 99.99% perfect in the number of properly functioning pixels.
As in other display technology, sometimes a pixel is continuously active, inactive or the incorrect color. Our standard is
clear; MDEA warrants only that the percentage of properly functioning pixels will be not less than 99.99% of all pixels.
BEFORE REQUESTING SERVICE, please review the instruction booklet to insure proper installation and correct
customer control adjustment. If the problem persists please arrange for warranty service.
1. TO OBTAIN WARRANTY SERVICE:
a. Contact your nearest authorized MITSUBISHI service center whose name and address can be obtained from your
MITSUBISHI dealer, by writing at the address provided below, calling MDEA at the 800-332-2119, or use the support
feature of our website at www.mitsubishi-tv.com.
b. Warranty service will be provided in your home or, if required, at an authorized service shop, provided that your television
is located within the geographic territory customarily covered by an authorized MITSUBISHI service center. If not, you
must either deliver your television to an authorized service location at your own expense, or pay for any travel and/or
transportation costs the service center may charge to and from your home. Actual service labor will be provided without
charge.